Sales Clerk (4663)

Sales Socorro, New Mexico


Position Description:


Position Summary

The National Radio Astronomy Observatory (NRAO) announces an opportunity for full-time Gift Shop Sales Clerk with our Education and Public Outreach (EPO) team at the Very Large Array (VLA).  The Sales Clerk will be responsible for providing excellent customer service and processing sales transactions.  This will also include, operating point of sale system, shipping and receiving of merchandise, problem solving and restocking inventory.


In addition to competitive pay, NRAO provides excellent paid time off benefits (vacation and sick leave). Medical, dental and vision plans are effective first day of employment. NRAO’s retirement benefit contributes an amount equal to 10 percent of a qualified participant’s base pay. No contribution is required of the employee; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions.


Job Duties Summary

Key duties and responsibilities will include:

  • Welcome Visitors.
    • Answers questions in person or on phone about NRAO and the VLA; directs more detailed questions to appropriate sources.
    • Processes sales using point of sale system, Altru.
  • Cares for stock on sales floor, places new merchandise on shelves, racks and or stands. Keeps stock orderly and dusted.
  • Assists with physical inventory counts. Reports problems in a timely manner.
  • Performs clean-up in gift shop, visitor center, and facilities as needed during hours of operation. Opens and Secures gift shop at beginning and end of day.
  • Direct customer service and sales activities in store; resolve customer issues and concerns.
  • Proactive compliance with NRAO and government safety policies and procedures in own work area is expected.


Work Environment

The VLA Site is a remote scientific/industrial facility at 7000 feet elevation.  Works in office environment, must be able to work at a computer with detailed and complex alpha and numerical information.


Position Requirements:


Minimum Education

High School Diploma / GED


Minimum Experience

At least one year of retail experience and working with the public.


Competency Summary

Must be able to work independently and reliably. Prior experience with credit card processing software and Point of Sale software preferred. Excellent written and verbal communication skills, including public speaking; and the ability to communicate comfortably and effectively with the public, educators, students, senior managers.



Physical Requirements

Will be required to stand and sit, and may be required to lift 25 pounds or more on occasion. Must be able to communicate effectively both verbally and in writing.  Specific vision abilities include close vision, distance vision, and depth perception. To ensure the safety and wellbeing of observatory staff, the GBO/NRAO will require Facilities Access staff and staff assigned to a Safety Sensitive position to be vaccinated against covid-19.  Special consideration may be considered for medical or religious exemptions.


Additional Requirements

The Observatory requires staff to be fully vaccinated against covid-19 to access our facilities.  An offer of employment will be considered contingent until the selected applicant provides proof of vaccination.  A selected applicant may request consideration for an accommodation for a disability or for a sincerely held religious belief.


Background Check

The selected candidate must successfully pass a post-offer, pre-employment background check as a condition of employment.


Application Instructions:


Select the “Apply” button below.  Please be will need to be prepared to upload your current CV/Resume and a letter of application describing interest and suitability for the position.


 Equal Opportunity Employer Statement:


AUI is an equal opportunity employer.  Women, Minorities, Vietnam-Era Veterans, Disabled Veterans, Veterans and Individuals with Disabilities are encouraged to apply.  To view our complete statement, please visit  If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email to [email protected].


The National Radio Astronomy Observatory is a facility of the National Science Foundation operated under cooperative agreement by Associated Universities, Inc.