The University of Notre Dame Australia Careers

Retention Coordinator
Fremantle or Sydney campus
Full-time opportunity, Fixed term contract 12 months

• Translate student engagement and performance data into strategies that identify and assist at-risk students to succeed academically.
• Be part of a welcoming community of professionals, academics and students.
• $100,821 pa (level 7) + 14.5% superannuation (WA) or
• $112, 749 pa (level 7) + 14.5% superannuation (NSW)

About the university

We believe in the power of education to transform lives, strengthen communities and help people become the best version of themselves. The University of Notre Dame Australia is a modern, national Catholic university that serves more than 12,000 students across its campuses in Fremantle, Broome and Sydney.

With a community of over 1,000 academic and professional staff, Notre Dame is recognised for its personalised learning environment, strong graduate outcomes and holistic educational philosophy rooted in critical thinking, ethics and the Catholic intellectual tradition.

About the office

Equity & Access develops access pathways, equity programs, and support initiatives that strengthen student retention and success, support enrolment targets, and advance the University’s mission and strategic direction as a Catholic university.

Within this area, Student Equity & Retention leads initiatives that promote a more diverse student population, with a focus on supporting students from underrepresented backgrounds to access and succeed in university study.

About the role

The Retention Coordinator develops and improves initiatives that identify and engage students at risk of not completing their studies or leaving the University. Working with stakeholders across the University, the position involves analysing student engagement data, developing targeted interventions, and contributing to the monitoring, reporting, and evaluation of retention activities. The position reports to the Manager, Student Equity and Retention.

Key Responsibilities

• Lead the development and implementation of retention strategies aligned with the University’s Student Retention & Success Framework and strategic objectives.
• Analyse student engagement, performance, and demographic data to identify attrition trends and inform targeted interventions.
• Develop risk indicators and design retention initiatives such as early alerts, communication campaigns, and student success plans.
• Lead the embedding of retention initiatives within core university systems (e.g. CRM, LMS, Student Portal) to support effective student engagement and interventions.
• Collaborate with internal stakeholders to deliver initiatives that connect students with appropriate support services across the student lifecycle.
• Monitor, evaluate, and report on retention initiatives, supporting continuous improvement and compliance with relevant policies and frameworks.

Qualifications, skills & experience

• Degree qualification with substantial relevant experience, or an equivalent combination of education and professional experience - data analytics or applied social sciences highly favourable.
• Experience designing and implementing evidence-based, data-informed student retention or engagement initiatives.
• Strong analytical skills, data literacy, and the ability to present insights clearly.
• Knowledge of the Australian tertiary education system and factors affecting student retention, engagement, and success is desirable.
• Experience designing and implementing data-informed, evidence-based student retention or engagement initiatives.
• Ability to work collaboratively with a wide range of stakeholders, independently and in teams.
• Demonstrated initiative and commitment to continuous quality improvement, ensuring high-quality outcomes and a positive student or stakeholder experience.
• Ability to work respectfully and sensitively with people from diverse backgrounds, including CALD communities and Aboriginal and Torres Strait Islander peoples.

Benefits

• Generous training and development opportunities.
• Friendly and collaborative working environment.
• Discounted study at the University.

How to apply

Please apply online with a resume and cover letter outlining your suitability for the role.

Applications closing date: 31 March 2026

For further information on how to apply, please visit: How to apply | Notre Dame

Applicants are expected to have current and valid work rights in Australia.

Aboriginal and Torres Strait Islander people are encouraged to apply.      

The University of Notre Dame Australia seeks to increase the diversity of our workforce to better meet the different needs of the University and its stakeholders and to improve equal opportunity outcomes for our staff.

The University is committed to providing a safe, respectful and inclusive working and learning environment.

The successful candidate will be required to complete a self-declaration regarding Gender-Based Violence (as required by the National Code) as part of the pre-employment process. For more information on this please refer to our website.

Contact us

Please direct your queries regarding this role to Marcia Rodrigues, [email protected]

Unsolicited contact from recruitment agencies will not be entertained.