Senior Enrolments and Student Progression Officer
Description
Senior Enrolments and Student Progression Officer, Student Administration
Fremantle campus
Part time opportunity, (0.4) Continuing – must be available two full days.
- Drive student success from enrolment to graduation through expert guidance and seamless management of academic progression.
- Be part of a welcoming community of professionals, academics and students
- $79,954 pa (level 5) + 14.5% superannuation (pro-rata).
About the university
We believe in the power of education to transform lives, strengthen communities and help people become the best version of themselves. The University of Notre Dame Australia is a modern, national Catholic university that serves more than 12,000 students across its campuses in Fremantle, Broome and Sydney.
With a community of over 1,000 academic and professional staff, Notre Dame is recognised for its personalised learning environment, strong graduate outcomes and holistic educational philosophy rooted in critical thinking, ethics and the Catholic intellectual tradition.
About the office
Student Administration at the University of Notre Dame delivers expert operational and service support across student administration, services, and key regulatory, policy, and compliance functions, supporting academic decision-making across Faculties, Schools, and other university departments.
About the role
Support student success across the full academic lifecycle by delivering specialist advice and managing enrolment and progression processes. This includes course and program requirements, advanced standing, program changes, and a range of enrolment-related applications, all in accordance with University policies and legislative requirements. The position reports to the Team Leader Student Administration.
Key Responsibilities
- Provide accurate enrolment advice to students and staff using expert knowledge of university programs, policies, and procedures.
- Liaise effectively with internal and external stakeholders, including admissions, to support enrolment processes.
- Process retroactive withdrawals in line with university requirements.
- Maintain accurate student records in student management systems, ensuring timely responses to enquiries and efficient processing of student administration related applications.
- Exercise sound judgement in resolving student cases and stay current with relevant policies and procedures.
- Contribute to process improvements and support administrative tasks, including front counter and team support as required.
- Communicate with internal stakeholders on Student Administration related functions and provide advice related to areas of expertise particularly enrolment, Advanced Standing and Retroactive Withdrawals (Remissions).
Qualifications, skills & experience
- Completion of an undergraduate qualification and or relevant work experience in higher education work environment.
- Demonstrate experience in academic award for enrolment and progression and legislative environment (HESA, ESOS and CRISCO).
- Able to collaborate and work with teams to achieve core objectives.
- Demonstrated communication skills and ability to work in teams to achieve project outcomes.
- Demonstrated excellence in exceptional customer service skills in managing high numbers of enquiries, utilising problem-solving skills to provide information and advice.
- Proven ability to work independently and with others in a busy fast-paced team with the ability to adapt to a constantly changing work environment.
Benefits
- Generous training and development opportunities.
- Friendly and collaborative working environment.
- Discounted study at the University.
How to apply
Please apply online with a resume and cover letter outlining your suitability for the role.
Applications closing date: 5 May 2026
Shortlisting may commence prior to the closing date.
For further information on how to apply, please visit: How to apply | Notre Dame
Applicants are expected to have current and valid work rights in Australia.
Aboriginal and Torres Strait Islander people are encouraged to apply.
The University of Notre Dame Australia seeks to increase the diversity of our workforce to better meet the different needs of the University and its stakeholders and to improve equal opportunity outcomes for our staff.
The University is committed to providing a safe, respectful and inclusive working and learning environment.
The successful candidate will be required to complete a self-declaration regarding Gender-Based Violence (as required by the National Code) as part of the pre-employment process. For more information on this please refer to our website.
Contact us
Please direct your queries regarding this role to Marcia Rodrigues, [email protected]
Unsolicited contact from recruitment agencies will not be entertained.