Administration Assistant, Student Wellbeing

Administrative Sydney, NSW


Description


 

 ADMINISTRATIVE ASSISTANT, STUDENT WELLBEING, SYDNEY CAMPUS

    HEW 3; Full time, Continuing position

 

 ABOUT THE UNIVERSITY

Since its inception in 1989, The University of Notre Dame Australia (UNDA) has become a leader in higher education and now has over 12,000 students enrolled across its three main campuses in Broome, Fremantle, and Sydney. UNDA is an Australian University, which embraces both the modern Australian university tradition and the ancient and esteemed traditions of Catholic universities in both Europe and North America.

 
ABOUT THE ROLE

This role sits within the Pro Vice Chancellor, Student Experience portfolio which includes Student Success, Indigenous Education, Chaplaincy, Libraries, Student Life and Wellbeing. This position reports to the Counsellor Coordinator and is responsible for providing administrative services and to support student wellbeing at the University. Provides administrative support and reception duties to facilitate the delivery of services provided by the Student Wellbeing team.

 
KEY RESPONSIBILITIES

This role provides reception and administrative support for services within the Student Wellbeing centre, including the student counselling service, access and inclusion (disability support), support services for students and staff who have experienced sexual harm, and student grievances and misconduct.

 

  • Provide administrative support and reception duties to facilitate the delivery of services provided by the Student Wellbeing team including scheduling appointments for student counsellors and other staff
  • Deliver customer service to students by responding to enquiries and providing advice on various services and events within the University community.
  • Provide general administrative support and contribute to the Student Wellbeing team by utilising various information management systems and platforms to promote student wellbeing services
  • Other duties as identified by the Counsellor Coordinator
  • Comply with University policies and procedures in all aspects of their work and conduct.

 

SELECTION CRITERIA

 

Essential

  • Supportive of the Objects of Notre Dame as a Catholic University.
  • Completion of a Certificate III qualification, with relevant work experience in a similar role and/or a combination of relevant experience and/or education/ training.
  • Experience in administrative support and reception duties in a clinical setting.
  • Demonstrated ability to maintain confidentiality using high level interpersonal, customer service and communication skills (both oral and written).
  • Demonstrated ability to respond calmly and effectively to students who are seeking support.
  • Effective time management and organisational skills.
  • Ability to work effectively within a cross functional team.

HOW TO APPLY

 Please submit an updated copy of your CV and address the selection criteria stating clearly and concisely how/why you meet each criterion; and provide relevant example(s).

 

Applications closes 30 Jan 22

 

Applicants are expected to address all selection criteria in a separate document and have current and valid work rights in Australia.

 Aboriginal and Torres Strait Islander people are encouraged to apply.

 

The University of Notre Dame Australia seeks to increase the diversity of our workforce to better meet the different needs of the University and its stakeholders and to improve equal opportunity outcomes for our staff.