Custodial Operations Manager

Administrative Renton, Washington


Northwest Center is now hiring a Custodial Operations Manager to join our Integrated Facilities Services team!

The Custodial Operations Manager will oversee the management of service contract projects by directly managing Operations Supervisors and indirectly managing Custodians, Ground Maintenance personnel, and other Contract personnel. We are seeking a customer service-focused custodial supervisor interested in working in a diverse and inclusive environment. 

Location: Greater Puget Sound Region
Schedule: Monday - Friday 
Wage Range: $28.80 - $42.00 Per Hour 

Benefits for Full-Time Employees:
  • Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance 
  • 17 Accrued Paid Time Off Days Annually 
  • 7 Paid Holidays + 1 Day of Floating Holiday; 2 Floating Holiday days annually after one year
  • Parental Leave & Paid Compassion Leave
  • Retirement 401(K) with a company match
  • Employment Assistance Program (EAP) via Spring Health
  • Mental Wellness Program including six free therapy sessions per year
  • Opportunity for career development with our NWC Mentorship Match program
  • Physical Wellness Reimbursement Program - $25/month
  • Student Loan Contribution Program - $50/month
  • Pet Insurance Discount Program
Check out the entire list of benefits Northwest Center has to offer here: 
Essential Functions
  • Assist the Lead Custodians in meeting quality expectations and maintenance of positive relationships with Contract customers
  • Maintain tool and supply inventory for all contracts
  • Design and supervise training and evaluation of all employees regarding job performance, safety, customer service, and business procedures
  • Work with the IFS and Marketing teams, assist in developing short-term and long-term marketing plans for IFS Division
  • Ensure compliance with the terms and conditions of all state law, agency policies and procedures, and contract requirements; ensure compliance by all personnel with all agency policies and procedures
  • Manage routine personnel functions including recruitment, hiring, orientation, training and employee development, performance evaluations, and terminations
  • 5 years supervisory experience in similar sized projects
  • The interest and ability to work directly with disabled adults, creating a positive environment
  • Able to communicate clearly and respectfully with people of all ethnicities, disabilities, and communication barriers
  • Valid drivers license
  • A demonstrated ability to work independently and in cooperation with all staff, management, and team members
  • Basic understanding of computer applications and experience with MS Office products  
Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at [email protected].      
At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion toward a day when people of all abilities can learn and work together.   
We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status.