A mission that will make you proud

Description

The Banista role is a community-oriented position based at the Banana Sands, often in outdoor environments. Banista's provide exceptional 5-star customer service, ensuring a great experience for all visitors. You will greet guests warmly, restock inventory, track daily metrics, and quickly communicate any urgent issues. By engaging with the community, Banista's foster a fun, friendly atmosphere. The position will involve working at various banana stand locations from 7:15 AM to 3:45 PM, Monday through Friday, with occasional weekends, evenings, or offsite events. Banista's may also take on special projects and additional tasks as needed.

Learn more about the Amazon Banana Stand! https://www.youtube.com/watch?v=bObPwETly8E

Location: Seattle (South Lake Union) and Bellevue, WA
Schedule: Part-Time 24-29 hrs per week | Monday - Friday between 7:15am-3:45pm & Saturdays (1st and 3rd of the month) between 8AM - 4PM
Starting Wage: $22.45 per hour | Full Wage Range: $22.45 - $26.72 per hour
What we can offer: 

• 17 Accrued Paid Time Off Days Annually (hours prorated for part-time)
• 10 Annual Floating Holidays (prorated), Parental Leave, and Paid Compassion Leave
• Retirement 401(K) with a company match
• Company-Provided Orca Pass – Unlimited use
• Employment Assistance Program (EAP) via Wellspring including three free therapy sessions per year
• Opportunity for career development with our NWC Mentorship Match program
• Pet Insurance Discount Program 

Check out the entire list of benefits Northwest Center has to offer: http://www.nwcbenefits.com/

What You Will Do

• Arrive on time in the provided Banista uniform, ready to work.
• Assist with daily setup and teardown of the stand, ensuring items are organized.
• Greet every visitor warmly and provide a 5-star experience.
• Select appropriate music to play during operating hours.
• Unload and sort bananas, keeping crates full and removing damaged fruit.
• Maintain a clean and organized stand, monitoring and emptying the compost bin as needed.
• Track daily metrics using specified software and document public feedback.
• Participate in monthly inventory counts and support banana stand openings.
• Assist with redistributing bananas between stands as needed.
• Suggest operational improvements and attend training sessions.
• Learn FAQs and banana facts to share with visitors.
• Decorate the stand for holidays with approved designs.
• Communicate urgent issues to supervisors and follow security protocols.
• Work at various banana stand locations from 7:15 AM to 3:45 PM, Monday to Friday, with occasional after-hours and weekend shifts.
• Perform other duties as assigned.

Who You Are

• GED or high school diploma required.
  
• Minimum of 1 year of customer service experience.
  
• Commitment to Northwest Center’s mission of inclusion and ability to work in diverse environments.
  
• Comfortable working outdoors and in various settings.
  
• Basic math skills for handling 3-digit equations.
  
• Ability to recall training information and banana distribution trends.
  
• Proficient in MS Windows, Excel, and Outlook.
  
• Capable of working independently with minimal supervision.
  
• Strong communication and interpersonal skills.
  
• Understanding of NWC and client policies.
  
• Effective conflict resolution and problem-solving skills.
  
• Ability to stay calm in emergencies and stressful situations.
  
• Attention to detail and sound judgment.
  
• Open to change and creative in carrying out responsibilities.

Working Conditions & Physical Demands

• Must be able to lift bananas and stack boxes up to 50 lbs. repetitively.
• Must be able to work in conditions below 40 degrees for up to 3 hours or up to 90 degrees. 
• May need to carry supplies to other buildings. 
• Ability to walk consistently within a 1.5 radius is required. 
• Ability to read, write, speak and comprehend the English language 
• Ability to see both distance and details at close range, within a few feet of the observer (with or without corrective lenses). 
• Ability to identify and understand the speech of another person (with or without a personal auditory hearing device). 
• This is a dog friendly environment with over 1000 dogs on campus. Individuals with dog allergies or those who do not particularly care for dogs may not be the best fit. 
• Must be able to handle bananas and/or various food products without allergic reaction. 
• Must be able to work in conditions below 40 degrees for up to 3 hours or up to 90 degrees.

Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact us at [email protected]. 

At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion toward a day when people of all abilities can learn and work together.

We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status.

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