A mission that will make you proud

Description

• 17 Accrued Paid Time Off Days Annually (hours prorated for part-time) 
• 10 Annual Floating Holidays (prorated), Parental Leave, and Paid Compassion Leave 
• Retirement 401(K) with a company match 
• Commuter Allowance - $127/month 
• Employment Assistance Program (EAP) via SupportLinc including three free therapy sessions per year 
• Opportunity for career development with our NWC Mentorship Match program 
• Pet Insurance Discount Program  

• Arrive to the fruit stand ready to work at scheduled time in provided uniform.
• Assist with daily set-up and/or tear down of stand, ensuring all fruit stand related items are placed in appropriate locations.
• Greet and engage every visitor to the stand in a friendly, warm, professional and courteous manner. Consistently deliver service that reflects the highest standards.
• Select work appropriate music to play during operating hours.
• Unload fruit from boxes into fruit stand crates while separating fruit into individual pieces, if needed.
• Remove plastic or other material from the fruit and bunches, if applicable
• Keep the fruit stand crates full and plentiful for the duration of operating hours.
• Sort any bruised or damaged fruit out and place them in the compost bin.
• Ensure the fruit stand is organized and clean at all times.
• Monitor the compost bin and facilitate emptying when full.
• Track daily metrics in tracking software on distribution, compost, carry-over cases, and additional areas as specified by leadership.
• Track all comments, general inquiries, and public response to identify common themes and emergency situations needing attention.
• Contribute to monthly inventory counts on trailer/stand assets
• Support fruit stand openings, as needed.
• Support the redistribution fruit across stands, as needed.
• Suggest operational improvements to leadership, as needed.
• Attend trainings on new process roll outs.
• Learn FAQ’s and fruit facts to share with visitors.
• Decorate the stand for holidays and/or special events with approved designs.
• Communicate issues needing supervisor’s attention immediately, i.e. unexpected media on scene, etc. 
• Follow structured timelines and accommodate unexpected requests.
• Interact with the public and discern security issues if they arrive, ability to follow security escalation requirements.
• Ability to work at various fruit stand locations (including some offsite locations) between 7:15am and 3:45pm Monday through Friday, including occasional after-hours requests and weekends.
• Perform other duties as assigned for needed duration.

• GED or high school diploma required.
• 1 year of customer service experience.
• Commitment to Northwest Center’s mission of inclusion and ability to successfully work in a diverse environment.
• Ability to perform subtraction, multiplication and division for equations up to 3 digits. 
• Ability to remember training content and recall daily trends in fruit distribution.
• Must be proficient with MS Windows, Excel, and Outlook e-mail.
• Ability to work independently with limited supervision.
• Excellent interpersonal skills and ability to communicate with leadership, co-workers, and visitors.
• Ability to understand, interpret and follow Northwest Center (NWC) and client Policies and Procedures. 
• Strong conflict resolution and problem-solving skills.
• Responds calmly and professionally to emergencies, angry customers, or other stressful situations in the workplace.
• Attention to detail and accuracy
• Exercises good judgment in areas of responsibility. Identifies or assists in identifying alternative solutions to problems or situations.
• Employs imagination and creativity in the application of duties and responsibilities and is not averse to change.

• Must be able to lift fruit boxes and stack boxes up to 50 lbs. repetitively.
• May need to carry supplies to other buildings. 
• Ability to walk consistently within a 1.5 radius is required. 
• Ability to read, write, speak and comprehend the English language 
• Ability to see both distance and details at close range, within a few feet of the observer (with or without corrective lenses). 
• Ability to identify and understand the speech of another person (with or without a personal auditory hearing device). 
• This is a dog friendly environment with over 1,000 dogs on campus. Individuals with dog allergies or those who do not particularly care for dogs may not be the best fit. 
• Must be able to handle fruit and/or various food products without allergic reaction. 
• Must be able to work in conditions below 40 degrees for up to 3 hours or up to 90 degrees.