Customer Service Representative

Administrative Bellingham, Washington


Description

Lithtex NW is now hiring a Customer Service Representative to join our team!

We are looking for an enthusiastic team player to provide 5-star service to inbound calls from potential customers. This is an entry-level customer service role perfect for someone interested in learning and growing within our company.

Lithtex NW is a division of Northwest Center and a proud operator within our Social Enterprise model. We have strong roots within the Bellingham and Mt. Vernon communities and our Lithtex NW team loves what they do, and always strives to deliver the highest-quality products possible.

 

Location: Bellingham, WA

Schedule: Monday through Friday 8 AM – 4:30 PM

Wage: DOE + Excellent Benefits

 

Benefits

  • Opportunity to join a growing organization focused on making an impact!
  • A supportive, compassionate, and dedicated team
  • Competitive and affordable Medical, Dental, Vision, Disability, and Life insurance
  • Generous paid time off with paid holidays and additional floating holidays.
  • 401k Retirement with company match
  • Employee Assistance Program


Essential Duties

  • Supporting our sales team by handling incoming calls from potential customers
  • Respond promptly to customers via phone and email
  • Provide knowledgeable answers to questions about products, pricing, and availability
  • Work with internal departments to meet customer's needs


Requirements

  • Excellent communication and customer service skills
  • Proficient in MS Office
  • An eye for detail
  • Able to complete tasks with limited supervision
  • Able to work a flexible schedule
  • Some experience with graphics design preferred

Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If you need any assistance or accommodations with the application or interview process, please contact us at [email protected].

At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together. Northwest Center is proud to be an equal opportunity employer, including disability and veteran status.