A mission that will make you proud

Description

• Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance   
• 17 Accrued Paid Time Off Days Annually  
• Additional 10 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave  
• Retirement 401(K) with a company match  
• Employment Assistance Program (EAP) via Spring Health  
• Mental Wellness Program including six free therapy sessions per year  
• Opportunity for career development with our NWC Mentorship Match program  
• Physical Wellness Reimbursement Program - $25/month  
• Student Loan Contribution Program - $50/month  
• Pet Insurance Discount Program   

• Assisting with the daily set-up of the banana stand by operating the electric bike to different locations throughout Amazon’s campus.
• Riding the electric bike with a 1.5-mile radius as well as physically pushing the bike up moderate inclines as needed.
• Providing leadership to a small team including day-to-day operational support and professional development.
• Exemplify and inspire interactive customer experiences by delivering outstanding customer service, fostering engagement, and creating positive, memorable interactions with every customer 
• Ensuring the bananas are properly organized, sorted maintain in the crates. Assist in the daily ordering of bananas.  
• Track daily metrics in tracking software on distribution, compost, carry-over cases, and additional areas as specified by leadership.
• Track all comments, general inquiries, and public response to identify common themes and emergency situations needing attention.
• Attending events with the banana stand as needed.
• Attend weekly syncs with Supervisor to review projects, operations, and team feedback. 
• Handle delivery/operational issues, troubleshoot solutions, and advise on process improvements.
• Train new hires, provide ongoing Banista training, and support Banana Stand openings.
• Conduct monthly inventory counts for uniforms, assets, and manage Holiday/Seasonal décor kits.

• 1 year of customer service experience with roles working with community engagement preferred.
• 6 months experience operating a bicycle in an urban environment is preferred.
• Must possess a valid Texas Driver's License.
• Must be able to pass a drug test.
• Commitment to personal and road safety practices.
• Commitment to Northwest Center’s mission of inclusion and ability to successfully work in a diverse environment.
• Ability to perform subtraction, multiplication and division for equations up to 3 digits. 
• Must be proficient with MS Windows, Excel, and Outlook e-mail.
• Ability to work independently with limited supervision.
• Excellent interpersonal skills and ability to communicate with leadership, co-workers, and visitors.
• Ability to own projects from beginning to end.
• Strong conflict resolution and problem-solving skills.
• Responds calmly and professionally to emergencies, angry customers, or other stressful situations in the workplace.
• Attention to detail and accuracy.
• Exercises good judgment in areas of responsibility. Identifies or assists in identifying alternative solutions to problems or situations.
• Employs imagination and creativity in the application of duties and responsibilities. Is not averse to change.

• Need to physically operate electric bicycle riding between Amazon buildings and offsite locations. Standard route is within a 1.5-mile radius.
• Need to be able to physically push bike up moderate inclines in storage space and on the road, as needed.
• Comfortable operating electric bicycle on public streets and bike paths in a busy urban environment. Other cars, pedestrians, and bikes will be actively traveling in close proximity. 
• Must be able to able to life bananas and stack boxes up to 50 lbs. repetitively
• May need to carry supplies to other buildings.
• Ability to walk consistently within a 1.5 radius is required.
• Ability to read, write, speak and comprehend the English language
• Ability to see both distance and details at close range, within a few feet of the observer (with or without corrective lenses).
• Ability to identify and understand the speech of another person (with or without a personal auditory hearing device).
• This is a dog friendly environment with dogs located all over campus. Individuals with dog allergies or those who do not particularly care for dogs may not be the best fit.
• Must be able to stand and/or sit outdoors in all weather conditions above 90 degrees Fahrenheit for 2 to 4 hours at a time and up to 8 hours for the day.
• Must be able to handle bananas and/or various food products without allergic reaction.
• Must be able to lift bananas and stack boxes up to 50 lbs.