People & Culture Business Partner

People & Culture / Talents et culture Vancouver, British Columbia


Position at Northbridge Financial

“The Power of Together”

Join Northbridge, a growing dynamic company that has a long and rich Canadian history in providing innovative insurance solutions to customers nationwide.

Northbridge Financial Corporation is a leading commercial property and casualty insurance company that’s been helping protect Canadian businesses for more than 90 years. We’re 100% Canadian!

We offer a wide range of creative solutions to our customers through our Northbridge Insurance, TruShield Insurance and Federated Insurance brands where we strive to create a fair and friendly culture, upheld by the foundation of our five corporate values: respect, passion, connectedness, creativity, and excellence.

By continually striving to challenge the status quo, and by focusing on helping the customers we have the privilege of insuring achieve the possibilities of their business, we’ve been able to build our reputation as one of Canada’s largest commercial insurance providers.

To help us continue to build on this success, we’re committed to attracting, developing and retaining the best people.

Be part of a team that’s passionate about making a difference every day, fuelled by our entrepreneurial spirit and where everyone owns a part of our success. Our company has had an amazing journey so far, and our future is full of new possibilities!

Our Vancouver office is located near the waterfront in downtown Vancouver. A world renowned urban centre boasting beautiful scenery, plus proximity to shopping and dining, Vancouver also offers the possibility of endless adventures for outdoor enthusiasts of all types. Our office is easily accessible by car, public transit, or even by bicycle. As a national property and casualty commercial insurance provider, we also have offices across Canada.

Position Summary

As a member of the People and Culture team, this role is accountable for providing a high degree of HR support to the leadership team and staff while promoting company culture and values through various HR programs and services within the organization.

We are looking for a seasoned HR professional with an energetic presence and approach to the day-to-day and ongoing requirements of the role and someone who will successfully drive meeting the changing business needs of the region.

What you will be doing:

  • Provide strategic advice, coaching support, and counsel to people leaders and executives to increase their leadership effectiveness.
  • Collaborate with people leaders and executives on employee engagement initiatives to increase engagement and enhance employee experience
  • Advise managers and executives in all areas related to organizational design and talent planning/succession planning
  • Lead organizational development and structure changes for client groups
  • Work very closely with all People & Culture, Learning & Development and Communication streams to ensure a positive experience for employees
  • Execute on people strategies and initiatives
  • Lead critical employee relations issues and investigations
  • Collaborate with key stakeholders to create and implement fundamental HR strategies and programs
  • support change management initiatives
  • Provide guidance to senior leaders on workforce planning as required
  • Support recruitment efforts for leadership roles
  • Support leaders with the interpretation of HR policies and procedures
  • Development of HR policies and practices to ensure compliance with current legislation; educate and facilitate training to ensure awareness, understanding and compliance with policies and practices
  • Understand business vision, values, strategy, needs and provide feedback to key stakeholders to align People & Culture programs
  • Act as cultural steward and reinforces the company culture through interactions with key stakeholders, employees, people leaders and senior executives
  • Provide coaching and mentoring to HR colleagues
  • Keep abreast of market, industry, HR trends and leverages knowledge to support the development of relevant people strategies/programs

What we are looking for:

  • University or College Degree in Human Resources Management
  • Minimum 10 - 15 years of related HR Generalist experience
  • Advanced experience in all facets of Human Resources
  • Experience in handling complex workplace investigations and employee relations issues with minimal supervision
  • Experience in influencing and working with senior leaders/executives
  • Awareness of all applicable legislation related to Human Resources Management (i.e., Employment Standards and Human Rights legislation)
  • Completion of or working towards CHRP/CHRL designation
  • Advanced proficiency with Microsoft Office - Word, Excel, PowerPoint as well as Outlook
  • Superior verbal and written communication skills
  • Ability to multi-task and meet deadlines 
  • Organized, with high attention to detail
  • Ability to travel as required within and outside the region
  • Experience in the insurance industry is an asset
  • Fluently Bilingual (English / French) is an asset

What sets you apart:

  • Ability to build strong relationships at all levels across the company, especially with senior leaders
  • Excellent interpersonal skills
  • Excellent presentation and facilitation skills
  • Excellent mediation and problem-solving skills
  • Ability to handle sensitive and confidential situations
  • Ability to coach and mentor at all levels

What We Have to Offer:

  • Northbridge Cares program – volunteer day and donation matching
  • Generous paid time off, including personal days. Flexible work hours as well as early departure opportunities
  • Flexible Group Benefits Plan – medical, dental, insurances
  • Defined Contribution Pension Plan + Optional Group RRSP
  • Northbridge Employee Share Purchase Plan
  • Education Assistance Program
  • Employee Assistance plan
  • Staff Insurance - discount on home, automobile and pet insurance
  • Plus, the opportunity to contribute to the success of Northbridge through sharing your knowledge and experience while learning from others!

Application process

Northbridge welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Interested, qualified candidates are encouraged to apply below.

All offers of employment are conditional upon satisfactory background and reference checks, including a criminal record check, credit check, and employment and educational verifications.