Technical Assistant - 12 month contract

Administration / Administration Winnipeg, Manitoba


Position at Federated Insurance

“The Power of Together”

Federated Insurance, a subsidiary of Northbridge Financial Corporation, is a leading commercial property and casualty insurance company that’s been helping protect Canadian businesses for more than 90 years. We’re 100% Canadian.

We offer a wide range of creative solutions to our customers and we strive to create a fair and friendly culture, upheld by the foundation of our five corporate values: respect, passion, connectedness, creativity, and excellence. At Federated our purpose is to Trust, Advise and Protect.

By continually striving to challenge the status quo, and by focusing on our customers’ needs, we’ve been able to build our reputation as one of Canada’s largest commercial insurance providers.  

To help us continue to build on this success, we’re committed to attracting, developing and retaining the best people. Be part of a team that’s passionate about making a difference every day, fueled by our entrepreneurial spirit and where everyone owns a part of our success. Our company has had an amazing journey so far, and our future is full of new possibilities.

Position Summary:

The Underwriting Assistant is responsible for processing the translation of our Small Business Accounts onto our new Underwriting Platform in accordance with established guidelines and business objectives for data quality and service levels.

What you will be doing:

Perform data entry, and data calculations/computations using business systems.

  • Enter the translation of each account/policy, ensuring accuracy and completeness of information, on a timely basis, and with close attention to detail
  • Edit, verify, and identify policy errors and notify the appropriate parties
  • Perform necessary calculations required on assigned accounts/policies
  • Maintain all electronic filing for assigned underwriting files in accordance with Corporate Underwriting guidelines
  • Process all assigned policy adjustments accurately and timely in accordance with established guidelines

Communicate with underwriters for verification and qualification of information and to request information required to be part of the converting account.

  • Follow instructions from Underwriters on unique risk information to be entered

Familiarize and apply best business practices towards national service and quality standards and policies.

  • Suggest ways to improve training documents and established processes

Other duties as assigned.

What we are looking for: 

  • Post-secondary school education and/or equivalent on the job experience.
  • Previous office administration experience, preferably in the property and casualty Insurance industry an asset
  • Strong time management and organizational skills
  • Strong verbal and written communication skills
  • Established analytical skills and curiosity about various business processes and how they function collaboratively
  • Excellent keyboarding and data entry skills
  • Ability to work within a PC oriented environment, including familiarity with e-mail and Internet skills
  • Competence with Excel and other Microsoft Office Suite products
  • Fluently Bilingual (English / French) is a strong asset
  • General insurance/business knowledge an asset
  • Actively pursuing CIP designation is an asset

What sets you apart: 

  • Ability to organize, interpret, and apply data/information from a variety of sources
  • Ability to produce accurate, error-free work
  • Ability to interpret and apply job-related instructional guides (procedure/policy manuals)
  • Ability to evaluate simple problems and develop solutions within underwriting guidelines
  • Ability to work as a member of a team; good interpersonal skills
  • Ability to work in a dynamic environment and with a proven track record in establishing and meeting deadlines, and managing large volumes of work within a short time frame

Application process:

Federated Insurance welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

All offers of employment are conditional upon satisfactory background and reference checks, including a criminal record check, credit check, and employment and educational verification.