Sr. Software Engineer

Information Technology / Technologies de l’information Toronto, Ontario


Position at Northbridge Financial Corporation

 “The Power of Together”

Join Northbridge, a growing dynamic company that has a long and rich Canadian history in providing innovative insurance solutions to customers nationwide.

Northbridge Financial Corporation is a leading commercial property and casualty insurance company that’s been helping protect Canadian businesses for more than 90 years. We’re 100% Canadian!

We offer a wide range of creative solutions to our customers through our Northbridge Insurance, TruShield Insurance and Federated Insurance brands where we strive to create a fair and friendly culture, upheld by the foundation of our five corporate values: respect, passion, connectedness, creativity, and excellence.

By continually striving to challenge the status quo, and by focusing on helping our customers, we’ve been able to build our reputation as one of Canada’s largest commercial insurance providers.

Be part of a team that’s passionate about making a difference every day, fuelled by our entrepreneurial spirit and where everyone owns a part of our success.

Located in the heart of Toronto’s Financial District, our head office is easily accessible by TTC and GO Transit, and within walking distance to the Eaton Centre and CN Tower. As a national property and casualty commercial insurance provider, we also have offices across Canada.

Position Summary 

The Software Engineer is responsible for developing, troubleshooting, and assisting users with complex insurance systems built on Pega, and coordinating the activities of a project team in an assigned business area as required. You will be required to not only architect projects, but also speak to the company as an enterprise to how Pega out-of-the-box capabilities can be leveraged and improve each department

What you will be doing:

  • Drive scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, UAT and production deployment
  • Review options and proposals regarding developments/enhancements and make recommendations regarding the technical impact including effectiveness, feasibility and effort for a specific Pega based solution
  • Interpret specifications and programming requirements.  Work closely with all stakeholders and IT staff to clarify and to ensure accuracy and completeness of system enhancement specifications.
  • Ensure delivered solutions meet/perform to technical and functional requirements 
  • Provide technical expertise and ownership in the diagnosis and resolution of issues
  • Participate in the daily maintenance of the business systems including the investigation of errors, corrections of program functionality or restoration of database integrity
  • Identify project technical risks
  • Provide support and technical governance focused on one or more projects.
  • Present to senior management levels on solutions involving Pega software.
  • Participate in peer reviews/walk troughs of code and development deliverables to ensure completeness and high quality.
  • As a senior development resource, contribute towards creation of design and development standards.  Proactively propose improvements to guidelines and best practices.
  • Research new technologies and approaches that can benefit the IT team create proposals and present ideas to team manager.
  • Develop, maintain, and produce reports and documents as required.
  • Respond to user requests for information and assistance in a timely and effective manner, and act as on-call support as required.
  • Develop and maintain a knowledge and understanding of company operations/procedures, and insurance industry trends/developments, to enhance job performance.
  • Other duties as assigned

What we are looking for:

  • Bachelors Degree (Computer Science or Computer Engineering degree is preferred) and/or equivalent on the job experience.
  • Experience in the following technologies:
    • Demonstrate advanced knowledge of the PRPC Architecture and all PRPC design and implementation features
    • Demonstrate a solid understanding of reuse and portability in terms of enterprise solutions seeking to determine and develop repeatable, efficient and optimal ways of implementing Pega, version 7.2.2, 7.4 and other higher versions
    • Act as a Subject Matter Expert on Pega development.
    • Demonstrate leadership ability to back decisions with research and the “why”, and articulate several options, the pro’s and con’s for each, and a recommendation
    • Maintain PRPC knowledge on latest versions, features, etc.
    • Develop solutions designs
    • Contribute to development activities, complex development
  • Experience in Application Lifecycle Management, including the use of Team Foundation Server.
  • SDLC using Agile (Scrum & Kanban) approach.
  • Effective communication skills.
  • Ability to implement business requirements, with minimal guidance.
  • Strong understanding of current best practices in application architecture such as Test Driven Development, Continuous Integration, Software Version Control, and Design Patterns.
  • Proficient knowledge of MS Office Suite of Products (including Outlook) and Windows environment.
  • Knowledge of the Insurance Industry including Claims Processing, Underwriting, Reinsurance and Policy and forms Generation is a definite asset.
  • Ability to interact with users in clear and courteous manner.
  • Excellent technical and coaching ability.
  • Advanced decision making and problem-solving ability, and sound judgement.
  • Demonstrated commitment to ongoing professional and technical development.

What we have to offer: 

  • Northbridge Cares program – volunteer day and donation matching
  • Generous paid time off, including personal days. Flexible work hours as well as early departure opportunities
  • Flexible Group Benefits Plan – medical, dental, insurances
  • Defined Contribution Pension Plan + Optional Group RRSP
  • Northbridge Employee Share Purchase Plan
  • Education Assistance Program
  • Employee Assistance plan
  • Staff Insurance - discount on home, automobile and pet insurance
  • Plus, the opportunity to contribute to the success of Northbridge through sharing your knowledge and experience while learning from others!

Application Process:

Northbridge welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Interested, qualified candidates are encouraged to apply.

All offers of employment are conditional upon satisfactory background and reference checks, including a criminal record check, credit check, and employment and educational verifications.