Supervisor, Sales Application Engineering

Technical Sales Support Okarche, Oklahoma


Position at Nortek Air Solutions

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Supervisor, Sales Application Engineering

 

About Nortek Air Management

Nortek Air Solutions is a custom HVAC company that leverages its strong brands, design and manufacturing capabilities, and business system to deliver industry-leading innovative air management solutions for lifestyle improvement at home and at work.

 

Job Summary

As the Supervisor, Sales Application Engineering at our custom HVAC business you will work with a team of Sales Applications Engineers to assist field sales representatives (reps) in generating selections to achieve specification and secure orders. The primary function of the SAE organization is to provide engineering support to our nationwide rep force. As the primary point of contact you must be able to work well under pressure while providing adequate support to the team. The ability to communicate, instruct and multi-task is essential. The successful Supervisor, Sales Applications Engineering will utilize both business and technical expertise to gather, comprehend and communicate HVAC solutions in a compelling way. This fast-paced environment requires a high-energy individual with the ability to handle multiple accounts and tasks simultaneously.

 

Job Responsibilities

  • Working SAE role includes the following responsibilities:
    • Provide air handling unit design, performance and pricing assistance for reps.
    • Combine factory best practices and custom air unit designs for comprehensive equipment solutions.
    • Assist in specification review and if necessary, provide alternative recommendations.
    • Generate factory pricing based on specifications, selections and rep input.
    • Produce documentation (submittals) for approval by mechanical engineer and fabrication of equipment.
  • Supervision of up to ten SAEs.
  • PAR project assembly and presentation during PAR meetings
  • Attend daily L2 meetings with operations
  • Monitor Action Tracker request to ensure issues are being addressed and completed in a timely manner
  • Work with triage team to manage incoming requests and SAE assignments
  • Work with Peer/Release reviews to make sure they are completed in a timely manner
  • CRM maintenance with Team
  • ROJ updates on backlog with team
  • Report back to SAEM, including helping with KPIs for the SAE team
  • Provide input on yearly review/evaluations for SAE team members
  • Obtain and review SAE group feedback on rep performance for annual rep score card to normalize feedback

 

 

 Job Qualifications

Required:

  • BS degree Technical/Engineering based or equivalent; or Technical degree combined with two years of experience. 
  • Educated and experienced in blueprint and technical document review with ability to understand and read technical details from prints, drawings, and other documents.
  • Demonstrated ability to guide, direct and provide technical guidance to colleagues, representatives, and customers.
  • Problem-solving and analytical skills to interpret sales performance and market trends.
  • Excellent written and verbal communication skills, with ability to communicate technically, both internally with various departments and externally with customers.
  • Solid organization skills and strong multi-tasking abilities in a timeline driven environment.
  • Independent analysis and judgment skills in using prior experience and knowledge of company policies and procedures to resolve non-standard problems.
  • Air Handling Unit (AHU) design experience.
  • 4 years or more HVAC experience.
  • Experience in fan performance and heat transfer technology.
  • Experience working with Sales Reps and Consulting Engineers Strong computer skills in
    • Microsoft Office Suite
    • Microsoft Dynamics CRM or similar system
    • AutoCAD /3D Application

 

Preferred: 

  • Supervisory experience in a fast-paced environment.

 

Nortek Air Solutions offers a comprehensive compensation and benefits package.  To apply, please visit our career site at www.nortekair.com/careers.

 

Nortek Air Solutions is an equal opportunity employer and does not unlawfully discriminate against any applicant on the basis of race, color, religion, sex national origin, age disability, sexual orientation, or any other class protected by federal or state law.