Information Technology Colorado Springs, Colorado


Location: Colorado Springs, CO
Clearance: Active Secret clearance, clearable to TS
** Pending Funding**


Execute and support the following task areas:

  • In support of Missile Defense Agency events, install (to include design and test), operate, and maintain video conferencing equipment.
  • As requested, provide video conferencing event planning packages consisting of test plans, engineering assessments, configuration drawings, accreditation documentation (as required) and other applicable documents or information
  • Provide technical operational support of the Video Services Operation Center (VSOC) and Video Control Center (VCC)."
  • Provide technical operational support in the Von Braun III Auditorium. Operate audio/visual equipment to include movie projectors, cameras, lighting, curtains and other stage systems, and peripheral equipment.
  • As operational tempo permits, provide VTC and collaboration system facilitation to other users.
  • Provide VTC and A/V operational support and facilitation within Top Secret SCI/SAP facilities.
  • Maintain the video conferencing-unique hardware, software, and peripherals. (e.g., TelePresence, CODEC, AV, Gateways, TMS, Monitors, Projectors, AMX Panels).
  • Utilize the existing incident management tracking tool (e.g., Remedy) for all related maintenance activities.
  • Maintain equipment per Information Assurance guidance from both the manufacturer and Government (e.g., the CERT IAVM and DISA).
  • Troubleshoot and resolve collaboration and business application incidents
  • Perform preventative maintenance services in accordance with the manufacturer's recommended preventative maintenance schedules and SOPs
  • Execute configuration management plans, processes, and procedures.
  • "Maintain/utilize manufacturer service and/or maintenance agreements."
  • Coordinate, integrate, implement (including test, and accept), future collaboration services and equipment.
  • In conjunction with site security processes, comply with access control procedures for facilities housing Video Conferencing systems."



Relevant Certification:

  • CEDIA Certification a plus
  • CTS, CTS-I, a plus
  • AMX ACE a plus



  • Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information
  • High School Diploma required
  • Associate or Bachelor Degree in Engineering, Computer Science, or related field preferred
  • 3+ years experience in the Audio Visual industry
  • Must possess the following skills: in-depth knowledge of installation, operation, maintenance, scheduling and support of Audio/Visual Equipment, desktop and conference room VTC systems, and Video Projection/Production Equipment in a secure government or military environment. Including:

o            Video projection and Display Equipment.

o            Digital Video processing and transport Equipment.

o            Audio equipment including Microphones, Amplifiers, Speakers and Digital Signal Processors.

o            Control System processors and User Interfaces.

o            ISDN, Inverse Multiplexers, CODECs and H.320/H.323 protocols

  • Working knowledge of AV concepts such as acoustics, lighting, aspect ratios, font size versus distance, scan rates, video standards and digital and analog transmission systems.
  • Working knowledge of TEMPEST standards and IA concerns for multi-classification multimedia systems
  • Must possess an extremely meticulous and organized working style and have an ability to work as part of a team
  • Be a team leader and possess excellent leadership qualities.
  • Strong verbal and written communication skills experience.
  • Experience with Computer aided drawing program such as Visio or Autocad(Prefered).
  • Experience with Microsoft Windows and Office products required.
  • Experience with Tandberg/Cisco systems installation, maintenance, and troubleshooting.
  • Experience with Control system installation and programming (AMX and/or Crestron). Experience with lighting and shade systems installation (programming a plus).
  • Knowledge and experience with computer network configuration.
  • Experience with KIV Secure Systems.
  • Understanding electrical current 

 NMR Consulting is an Equal Opportunity Employer (EOE):  AA M/F/Vet/Disability