SUMMARY OBJECTIVE OF THE JOB:
The IT System Administrator is accountable, under direct supervision, for performing a variety of technical and analytical tasks necessary to provide user support for related hardware and software. Maintains close contact with all departments within the formation processing function to provide timely problem resolution.
JOB DUTIES AND RESPONSIBILITIES:
- Provide technical support for both hardware and software issues our users encounter
- Manage the configuration and operation of client-based computer operating systems
- Monitor the system daily and respond immediately to security or usability concerns
- Create and verify data backups
- Respond to and resolve help desk requests
- Upgrade software and hardware as required for enhanced functionality and security issue resolution
- Administrate infrastructure, including firewalls, databases, virus protection software, and other processes
- Review application logs
- Install and test computer-related software and equipment
- Set up new user accounts and assist with password resets and account permissions
- Perform other duties as related to the job function as required
JOB QUALIFICATION REQUIREMENTS/COMPETENCIES:
- 3-5 years’ experience in system administration
- Associate or higher degree in a related field
- Knowledge of computer hardware, software, operating systems, and network protocols
- Knowledge of system vulnerabilities and security issues
- Experience with VMware
- Experience with MS Office and Teams
- Experience in a Google Workspace environment a plus
- Ability to respond to help desk requests after hours on a limited basis
SUPERVISORY REQUIREMENTS:
No Supervisory qualifications are required for this position.
PHYSICAL REQUIREMENTS:
A normal amount of sitting and standing, average mobility to move around an office, and ability to conduct a normal amount of work on a computer.
Must be able to lift up to 15 pounds at times.
SALARY
At NMB, the pay band for this role is between $78,178.00 and $117,267.00 annually, and your base pay will depend on your skills, qualifications, experience, and location. The base pay is a part of our total compensation package and is determined within a range of the pay band process. This offers you the opportunity to progress as you continue to grow and develop your career at NMB.
BENEFITS
- 401(K)
- Safe Harbor
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance & AD&D
- Healthcare & Dependent Care Spending Accounts
- Short-Term Disability
- Long-Term Disability
- Employee Assistance Program
- Sick Leave Benefits
- Paid Vacation
- Paid Holidays
- Tuition Reimbursement
SCHEDULE
NMB offers flexible work schedules to create a better work/life balance.
WORK AUTHORIZATION (REQUIRED)
Applicants must be legally authorized to work for any employer in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
DISCLAIMER
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time.
The job description doesn't constitute a contract of employment and the company may exercise its employment-at-will rights at any time.
The above lists all of the essential functions, education, knowledge, skills and abilities required for this job. These are the minimum requirements; employees must also demonstrate good interpersonal skills, proper attitude and professionalism, acceptable attendance and work behaviors – at a minimum.
