National Indoor RV Centers Careers

Description

• Co-develop and execute the Parts Department business plan, aligning it with the organization's financial and operational objectives.
• Monitor and report on departmental goals on a monthly or as-needed basis.
• Develop, communicate, monitor, and enforce the use of Standard Operating Procedures (SOP) to ensure an efficient and effective Parts Department that guarantees customer satisfaction.
• Manage and support internal systems for timely ordering and delivery of parts, including tracking part shipments, receiving/warehouse management, and internal communication to meet customer expectations.
• Maintain relationships with all parts suppliers (internal and external).
• Maintain an accurate parts inventory control system, including physical inventories and regular cycle counts.
• Ensure parts availability for the most frequently used parts to help service; make recommendations and/or modifications as needed.
• Ensure all parts warranty and return claims are submitted within the required time frame.
• Maintain records of parts purchase, receipts, inventory relief, warranty, and damage inventory to provide audit trails.
• Monitor and report on parts movement and trends.
• Maintain a clean and safe work area in the parts rooms.
• Conduct regular safety meetings.
• Perform quarterly inventory review to return non-used parts to manufacturers.
• Prepare reports for management.
• Review Open P.O. Report weekly to ensure accuracy and follow up on back-ordered parts and out-of-date purchase orders.
• Regularly communicate with the GM, Service Manager, and Service Advisors regarding vendor issues, back-ordered parts, damage, and warranty repairs.
• Meet performance, productivity, and efficiency standards.
• Manage recruiting, staffing, and employee development activities for employees reporting to this position.
• Conduct regular employee 1:1’s and address any performance issues in a timely manner.
• Maintain other duties as assigned or requested.

• 5 years of parts/inventory management experience.  RV Parts Experience preferred.
• Minimum of 3 years of supervisory experience (previous experience supervising a parts department).
• Consistently exhibit a high level of customer service skills (internal and external).
• Basic understanding of financial principles relative to Parts Department operations.
• Computer skills including MS Office, Inventory control systems, and Purchasing systems.
• Strong multi-tasking and organizational skills.
• Professional and experienced in lean manufacturing, sourcing, parts management, team building, internal and external communications.
• Quick grasp and application of new information, ability to analyze and interpret internal and external data/reports.
• Possession and maintenance of a valid driver's license with an acceptable driving record.

• Works in a dealership or service center, typically in an indoor environment.
• The job requires standing, walking, and lifting heavy objects, as well as using computers and other equipment.
• The position may require working weekends or holidays, depending on the needs of the business.
• Must follow all safety protocols and procedures to ensure a safe working environment for themselves and others.

• Medical, Dental, and Vision – Available 1^st of the month following start date 
• Voluntary Supplemental benefits (STD, LTD, Life, Accident, Critical Illness) 
• 401K 
• Over 100 hours of PTO in the 1^st year 
• 4 paid Holidays and 40 hours of Floating Holiday 
• Industry leading pay 
• Brand new facilities 
• Advancement opportunities