Director of Channel, Americas
Description
Director of Channel, Americas
The Channel Director is responsible for leading all efforts and results in achieving sales, profitability, and partner recruitment objectives as part of the NinjaOne reseller program. You will also help us with our strategy for our ISV, tech integrators, and AWS partnerships. Your team will monitor and grow reseller-derived revenue through partner marketing and sales programs. And you’ll ensure channel excellence through conflict management and contract, agreement, and process adherence.
What You’ll be Doing
- Lead team of North America NinjaOne partner managers.
- Analyze marketing trends and predictions.
- Research market conditions to develop sales goals and marketing strategies.
- Define go-to-market strategy for channel.
- Define scale out headcount for partner manager team.
- Conduct on-site visits with partners led by our partner managers.
- Participate Social events with partners led by our partner managers.
About You
- 5+ Previous experience leading a partner manager team for fast growing SAAS company.
- Experience working executive relationships with SHI, CDW, Insight, AWS, PWC, or similar.
- Strong understanding of the reseller channel and what it takes to enable partner growth.
- Ability to liaise with and motivate individuals at all levels of the partner relationships. Comfortable working with multiple teams and stakeholders - from individual contributors to senior executives across internal and external teams.
- Substantial background in relevant computer technology concepts.
- Polished verbal and written communication skills with ability to adapt to multiple audiences
- Solutions focused and collaborative, you are a problem solver and create winning outcomes for the company and our partners.
- Sales Star and Master Negotiator - You are a great salesperson with sales methodology knowledge who will be the role-model of sales excellence for the team. Your extensive experience will allow you and others to skillfully negotiate wins internally and externally while maintaining strong relationships.
- Ability to stay calm at patient when dealing with panicked or irate computer users.
- Well-organized and detailed you prioritize tasks and works well under pressure.
- Flexible - You not only cope with change, but you also thrive on it and can shift gears easily and guide your team through as well.
- Authentic customer service mindset, you care about the experience you and your team create.
- Bachelor’s degree preferred but not required.
About Us
- NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries.
- The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
- NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
- We are a collaborative, kind, and curious community.
- We honor your flexibility needs with full-time work that is hybrid remote.
- We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
- We help you prepare for your financial future with our 401(k) plan.
- We prioritize your work-life balance with our unlimited PTO.
- We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in Maryland, the base salary hiring range for this position is $200,000 per year with On Target Earnings of $400,000 per year.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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