Technical Project Manager, Marketing Operations
Description
About the Role
As a Technical Marketing Project Manager at NinjaOne, you will be the driving force behind high-impact marketing initiatives spanning Marketing Operations, Web Marketing, and Marketing Data & Analytics. You will own end-to-end project management across a portfolio of strategic programs—bringing structure, accountability, and momentum to complex, cross-functional efforts. You are the glue that binds multiple teams together, ensuring projects move forward efficiently, stakeholders stay aligned, and deliverables are completed on time and to scope. If you thrive on getting things done, love building order out of ambiguity, and are a skilled “pleasant pest” who can assertively drive action without losing the collaborative spirit; this role is for you
Location - Hybrid in Austin, TX (In the office 3 days per week Mon, Tues, & Thurs)
OR
Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CT, FL, GA, *IL, KS, MA, ME, NC, NJ, NY, OR, TX or VA
What You’ll be Doing
- End-to-End Project Ownership: Lead the full project lifecycle—planning, execution, tracking, and closeout—across a portfolio of high-impact marketing initiatives. Ensure projects meet defined scope, quality, timelines, and objectives
- Project Documentation & Reporting: Develop and maintain comprehensive project plans, workflows, and meeting notes. Build and deliver regular status reports that provide transparent visibility to stakeholders and leadership
- Stakeholder Management & Facilitation: Facilitate project meetings and cross-functional working sessions, ensuring clear communication, alignment, and accountability
- Risk Management & Progress Monitoring: Monitor project progress across multiple workstreams, proactively identify bottlenecks and risks, and drive mitigation strategies to protect timelines and deliverables
- Process Standardization & Improvement: Contribute to the continuous improvement and standardization of marketing project management processes. Identify inefficiencies and champion scalable solutions
- Cross-Functional Coordination: Serve as the connective tissue between marketing, technical, and operational teams
- Strategic Program Execution: Manage key Marketing Operations, Web Marketing, and Marketing Analytics components of large-scale programs—including brand campaigns, product launches, and 1st-party corporate events
- Other duties as needed
About You
- 3-5+ years of experience in Technical Project or Program Management, with direct experience supporting Marketing teams (Marketing Operations, Web Marketing, and/or Marketing Analytics)
- Proven experience working in a high-growth, fast-paced B2B SaaS environment with enterprise-level stakeholder complexity
- Power user of Asana; able to build, manage, and optimize project workflows that serve as a single source of truth. Proficiency in Jira, Microsoft Word, PowerPoint, and Outlook is a plus
- Technical acumen and conceptual understanding of how marketing technology systems work—including APIs, data integrations, and attribution processes. Familiarity with tools such as Pardot, WordPress, Optimizely, Tableau, Google Analytics, and Snowplow is a strong plus
- Highly adaptable change agent who can manage shifting priorities, navigate ambiguity with confidence, and pivot gracefully in a dynamic environment
- Ability to translate between marketing objectives and technical requirements, serving as a credible partner to both marketers and engineers
- Excellent written and verbal communication skills. You are collaborative, kind, and able to build trusted relationships across a cross-functional organization.
- Problem-solving and decision-making mindset—you are solutions-focused, proactive about surfacing risks, and comfortable operating independently with minimal supervision
About Us
NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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