Head of Business Applications- Sales & Marketing

IT – Information Technology Raanana, Israel Job Number: 15717

Position at NICE


NICE (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies.www.nice.com

NICE is looking for an experienced and highly motivated Head of Business Applications within the IT department, who will lead business processes in the area of Sales and Marketing.

If you are looking lead of a dynamic team, in one of the leading High-Tech companies in Israel, this is the job you’ve been looking for!

What you’ll be doing:

  • Being IT business trusted advisor in the area of Sales and Marketing
  • Enable and support the company strategy and business needs
  • Managing business requirements lifecycle by design, development, testing and rollout of new capabilities and enhancements
  • Lead IT business applications projects in a global environment
  • Working and collaborating with external vendors
  • Support in sales & marketing with on-going changes in their business processes
  • Interact with the business owners and end users to understand the business needs and processes
  • Enable system processes to support business strategies and objectives
  • Manage a team of analysts and project managers

What you’ll need:

  • Bachelor’s degree in Industrial Engineering, Management, Computer Science or other related field
  • Minimum 5 years of experience as an IT application manager (global companies – an advantage)
  • Proven experience in managing a team of analysts and project managers
  • Familiarity with Sales and marketing Business Processes
  • Experience and understanding with Salesforce Application
  • Excellent understanding of business processes and technical background and experience
  • Familiar with project management methodologies and tools (advanced excel, MS project, JIRA)
  • Managerial skills in front of the users (projects, tasks, meetings etc.)
  • Team player with strong communication and organizational skills
  • High level of English (writing and speaking)

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.