Contract Renewals Representative

Sales Hoboken, New Jersey Job Number: 14631

Position at NICE

In Maintenance Sales you'll be working with sales professionals and customers to ensure timely renewals of service contracts. You're charged with making sure NICE customers continue receiving support on all of their products. 

You'll do this by collecting, analyzing and reporting on data from various internal systems, as well as perform comprehensive analysis and customer research on existing or expiring contracts. 

Additionally, you'll develop and implement tactics to engage customers and build an understanding of their business objectives to link NICE products and solutions and articulate their value aligned with customer’s strategy and direction.

You'll use this data and your expert sales and communication skills to make active outbound calls to customers, ensuring their renewal business

This is a great opportunity for someone with 2+ years of experience who is looking to deepen their knowledge and work for an industry leading global software company.

Successful performance in this role can open up opportunities into other areas of the organization like Operations, Finance, or a more dedicated sales role in the future. 

If you have advanced Excel skills, some experience with an ERP and/or CRM tool (Oracle, Salesforce) as well as demonstrated organizational and prioritization skills, we'd love to connect with you!

More About Us:

NICE Ltd is a publicly traded technology leader (NASDAQ: Nice) dedicated to making the world a safer place to live! NICE Ltd has a market cap of ~$7 Billion and is the leading worldwide provider of both cloud and on-premise enterprise software solutions that enable organizations to prevent financial crime, improve human experience, increase operational efficiency, and revolutionize security, risk, and compliance. 

Recognized by FAST Company as one of the Most Innovative Companies, NICE is known for our responsible business conduct and contributions to corporate social responsibility. Our environmentally safe solutions innovate automation and analytics, helping our community do everything from preventing devastating financial crime, to powering life-saving crisis contact centers, and much more.

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.