Manager of Security and Compliance

Operations / Facilities Seattle, Washington Salt Lake City, Utah Job Number: 15946

Position at NICE CXone

Manager of Security and Compliance

Location: Seattle, WA or Salt Lake City, UT

The Manager of Security and Compliance drives all security initiatives within the CXOne GoMoxie business unit. CXOne GoMoxie is an independent business unit within NICE CXOne delivering Chat, Email, and Knowledge SaaS solutions. CXOne GoMoxie customers are medium to large Enterprises with very high security requirements. CXOne GoMoxie is ISO27001, PCI and HIPAA audited and certified.

Job Responsibilities and Duties:
  • Define security requirements and direction
  • Define security Policies, Standards, and Processes across CXOne GoMoxie
  • Work with engineering teams to define standards for secure code development
  • Work with Operations teams to implement security policies and operational capabilities ensuring technical solutions map to contractual, audited, and legislative standards and requirements
  • Work with all departments to provide advice and guidance on information security roadmaps and best practice frameworks
  • Drive security training for all CXOne GoMoxie
  • Drive internal auditing and compliance
  • Drive external auditing including ISO 27001, PCI, and HIPAA
  • Support customer security audits
  • Work with internal Legal on customer contract security terms and requirements
  • Work with Sales to answer customer and prospect security questions
  • Work within the larger CXOne organization on security initiatives that span the larger CXOne organization
Who You Are:

A Leader
  • 7+ years working in an enterprise information security role. Strength in providing leadership across all parts of the organization
Organized
  • Proven ability to perform analysis and prepare documentation with proven project management and organizational skills including managing multiple concurrent projects
Great Communicator
  • Excellent verbal and written communication skills, demonstrating the ability to write with purpose, clarity, and accuracy up and down the chain
Team Player
  • Excels in cross team collaboration and when possible builds consensus and when necessary aligns people and teams behind unpopular but necessary decisions.
Expert
  • Expertise with security technologies commonly leveraged to support a large-scale, multi-platform enterprise environment.
  • Familiarity with current legal and regulatory requirements around information security and privacy, including PCI, HIPAA, GDPR, CCPA and other standards
  • Experienced.
  • 7+ years IT Security infrastructure proficiency and experience in many of the following:
  • Penetration Testing
  • Web Application Firewalls
  • Firewalls
  • Proxies
  • Routers
  • VPN
  • Anti-Virus
  • Data Loss Prevention
  • File Integrity Monitoring
  • Vulnerability Management
Education:
  • B.S. in a technical field preferred

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.