Group Lead

IT – Information Technology Bracknell, United Kingdom Job Number: 19032

Position at NICE

Group Lead

About the company

At NICE, we protect people’s money, ensure their safety and improve their experiences. Many of the world’s leading companies and organizations are expected to manage these three critical elements of modern living. To do so, they are tapping into the power of data, which has become ubiquitous in both business and life. These organizations turn to NICE to operationalize this data to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security.

Since 1986, NICE has been the recognized leader in these fields, providing solutions which turn both structured and unstructured data into valuable and actionable information. Our success started by capturing interactions and our expertise has evolved into applying analytics on these interactions. ​Combined with our years of cultivating domain expertise in partnership with our customers, we can help our customers not only understand what’s happening in real time, they can predict what will be.

NICE has over 6,000 employees and a presence in more than 150 countries. Our team is proud of their many achievements. NICE is regularly recognized for innovation and the value it provides to more than 25,000 customers, including more than 85 of the Fortune 100. When it comes to turning information overload into practical business value, no one else comes close to NICE.

About the product

Nice Sales Performance Management is a product designed to manage the performance and variable pay of Sales teams or external partners. To many of our customers this is a mission critical application responsible for paying tens of thousands of people. The application is highly scalable, capable of performing complex calculations on 100s of millions of transactions. The R&D team has recently embarked on developing new capabilities which are rapidly gaining traction in the market, leading to plans to expand the team. The product is available on premise and as hosted deployments.

Responsibilities

•Lead several scrum teams (overall 10+ engineers) developing core platform capabilities. Collaborate with Product Management, Architects, Operations and Customer Success.
•Full responsibility over the entire development life cycle of the product.
•End to end responsibility for design implementation and quality.
•Create and maintain positive and productive working relationships across teams.
•Educate and support the development teams helping them to resolve complex issues in challenging project timelines.
•Facilitate and support team members’ technical and career growth objectives through training, leadership opportunities, challenging work assignments, and focused mentorship.
•Be the technical focal point for the team members.

Education:
•B.Sc. in Computer Science or Computer Engineering

Requirements:
•10+ years of industry R&D experience, with at least 3 leading/managing a high performing team (10+ engineers) in a software product development environment
•Extensive hands-on experience with Java– must
•Experience with iterative or Agile methodologies and techniques.
•Experience as a Scrum Master in complex and large projects.
•Proven ability to manage diverse simultaneous projects of varying complexities.
•Master the development life cycle – from planning to design, implementation, testing, deployment and be involved and impact all these phases.
•Record of achieving objectives; successful project completion, within budget and time frame.
•Demonstrated peripheral vision, designing for specific needs, but with wider applications in mind.
•Good quality control, application security and governance practices.
•Outstanding technical and project management skills, risk management decision making, own the test strategy and test matrix.
•Mentor and support the career development / personal growth of your direct reports.
•Great communication skills. Track record of building positive and productive cross-group collaboration and partner relationships, share resources and ownership.
•Strong passion to build simple and practical solutions for IT Enterprise scale customers.
•Be agile, adapt quickly to the fast-pacing environment the group is working in, while not losing view of the big picture.
•Strong design and coding skills. Ability to drive product decisions, solve tough problems, and organize multiple concurrent projects.
•Experience designing and developing enterprise-grade software products that can perform at high scales and integrate with other components.
•Great personal skills, ability to influence others and cooperate with peers.
•Excellent level of English (verbal & written), and experience communicating in a global organization
•Experience managing cross-site teams or off-shore engineers – big advantage.
•Experience with frameworks such as Spring, Sprint Boot, Hibernate, Maven, Angular, etc. – big advantage.
•Knowledge and experience with running container-based (Docker) microservices on Linux – advantage.
•SAAS and Cloud operation experience – big advantage.
•Knowledge & experience with public cloud providers like AWS – advantage.
•AWS Architecture experience – advantage.
•Great initiative; proven ability to tackle projects with a can-do attitude.

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.