Channel Partner Manager

Sales Paris, France Job Number: 13160

Position at NICE inContact

The NICE inContact Regional Partner Manager grows the indirect sales channel in support of the NICE inContact revenue goals through nurturing strategic partnerships and generating partner opportunities. Regional Partner Managers actively incent, train, and enable referral partners in their region and are measured by quarterly opportunity generation and closed deal flow. This is a field-based, partner-facing position will require a minimum of 50% travel per month.


Financial Responsibility
  • Responsible for meeting monthly sales and opportunity goals in order to maintain inContact monthly revenue goals and forecasts
  • Responsible for accurate representation of all product lines to Sales Partners and customers
  • Ensure expenses are accurately recorded and approved according to the Company's Purchasing, Travel and Credit Card Policies
Major Functions/Responsibility
  • Manage ongoing relationships with partners within region to ensure opportunity and deal flow required to meet revenue targets in assigned territory(ies).
  • Interaction with rep in our major alliance partnership
  • Keep partners up-to-date and informed on inContact product changes and strategy.
  • Build and maintain relationships with regional sales resources
  • Ability to offer training to Sales Partners on products and sales tools.
  • Attend tradeshows and field level events
  • Follow the company Code of Ethics and NICE inContact policies and procedures at all times.
  • Communicate in an effective and professional way with customers in and outside of NICE inContact.
  • This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.
  • This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
Required Education, Experience, and Specific Job Related Skills

Education Requirement:
  • Bachelors Degree in Business, Marketing, Communications or related field or equivalent work experience required.
Experience Requirement:
  • 7+ years sales experience
  • Previous experience in telecom, call center, software or hardware industries
  • Proven track record of defining and meeting revenue goals.
  • Experience in relationship management.
  • Experience in working independently with little or no direct supervision on site.
  • Ability to maintain sales call records and tickler system.
Experience Preferred:
  • Prior experience in Channel Sales preferred.
ABOUT NICE inContact: NICE inContact makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE inContact provides the world’s #1 cloud customer experience platform, NICE inContact CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.