QA Lead

QA / Automation Raanana, Israel Job Number: 18651

Position at NICE

NICE (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies. 


  • Serves as the senior QA professional in the R&D group
  • Committed to the quality of the released content
  • Reviewing new designs, challenging them to detect potential quality concerns, and proposing ways to address them
  • Be part of the Discovery team
  • Take an active role in-process inspection and improvement
  • Actively track the team’s tasks, analyze the testing needs and define QA activities and ownership
  • Plan, define and execute tests as part of the team’s QA related activities
  • Continuously  analyze and challenge existing testing coverage (manual and automatic tests)
  • Monitor the test and production environments
  • Write and maintain E2E automated tests

Job requirements:

  • At least 5 years of experience in QA/Automation positions
  • The wide perspective of complex product solutions (business, technical, architecture)
  • Experience in test design and execution for complex systems (manual and automatic)
  • Deep understanding of QA methodologies
  • Comprehensive experience working in an Agile development process
  • Hands-on experience in Java/JS or other OO language
  • Experience in building & leading quality processes in R&D environment
  • Experience with writing SQL queries
  • Fluent English
  • Team player


  • Experience with AWS
  • Experience with SDLC of SaaS products
  • Hands-on experience with automated testing tools both for UI and APIs testing

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.