Software Engineer

R&D / Engineering Cochabamba, Bolivia Job Number: 20031

Position at NICE CXone

Software Engineer (in test)

Location: Cochabamba, Bolivia.

At NICE CXone we build one of the best digital-first contact centers on a cloud native platform proven by 30+ years of leadership in the customer service and contact center space.  Our team is guided by a deep commitment to genuine customer satisfaction, environmental sustainability, and good corporate citizenship. We operate in over 30 countries around the globe, and we are deeply involved with our local communities, giving back throughout the year and as part of special projects.

As a Software Engineer in Test, a typical day in your life with us would look like this:

  • Work on writing automated tests for your team
  • Check for Customer Found Bugs  
     ▪ Investigate failures             
     ▪ Write applicable bugs for failures         
     ▪ Fix false failures (refactor test)
  • Check the status of daily or pipeline automation test executions
    Check on all bugs assigned to you
  • Attend and contribute to the Team Stand up

We offer:

  • An open mind for innovation
  • An accessible team to work with
  • A challenging application to help you boost your skills

We want:

  • Knowledge of quality practices and policies
  • 2+ years of experience in software development and automation
  • Experience with test automation tools
  • Experience writing SQL statements
  • Thorough understanding of the following types of testing: Functional, Usability, Load, Stress, Integration, Data validation, Performance, Automated testing and Regression

You might also have:

  • DevOps experience
  • Experience with call server technologies
  • Cloud experience, AWS preferred
  • Experience with .NET/C#

This is a good fit for you if you:

  • are passionate about quality and driven to accomplish the company’s goals
  • can develop and execute a complete test automation strategy for assigned products and features
  • can design and execute maintainable test automation based on business requirements and functional specifications
  • can interact closely with the team offering suggestions and ideas for improving the quality of products
  • can proactively investigate/verify production defects and continuously improve regression suites
  • can communicate in an effective and professional way


ABOUT NICE CXone: NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional
customer experiences while meeting key business metrics. NICE CXone provides the world’s #1 cloud customer experience platform, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence
on an Open Cloud Foundation. NICE CXone is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises
enterprise software solutions.
 

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.