Product Management Director

Product Management Raanana, Israel Job Number: 17285

Position at NICE

NICE is looking for an experienced, creative and highly motivated Director of product management, who has vast experience in SaaS-based products, strong background in product management and has strong analytical skills, to join the CXone Cross-suite product team. The role requires working closely with sales, marketing, customers, and the ability to integrate new technologies. You will have the opportunity to shape the future of the CXone application suite.


What you’ll be doing:

  • Developing and evolving product strategy to maintain and grow our customer base
  • Developing oversight of business strategy, technical direction, and marketing aspects of the product portfolio
  • Mentoring and developing a high performing team of product managers, product owners, and program managers while partnering closely with engineering
  • Lead your team to innovate product experiences and think creatively under various constraints
  • Use Agile Product Management methodology to manage product backlog and deliveries
  • Analyze market trends and closely monitor product competitors
  • Act as the subject matter expert of the product and market internally (cross teams, engineering, sales, pre-sales, and marketing) as well as externally (business partners, customers)
  • Research, gather, and define product’s business requirements from discussions with clients, partners, sales, and other sources for current and future product releases
  • Collaborating with other teams, such as engineering, customer success, sales, partner development, and marketing to build world-class products
  • Work with our customers directly – first-hand feedback is important!
  • Work with your partners across the product organization to develop new products


What you’ll need:

  • BA/BS Computer Science or related technical degree. MBA – advantage
  • 5+ years of experience as a leading Product Manager
  • 3+ years in leading a group of PMs, with exceptional leadership skills
  • Collaborate effectively at all levels across the organization and time zones
  • Demonstrated success defining and launching products
  • Strong problem solving and analytical capabilities
  • High motivation and passion to lead and build a leading product
  • Performing business and technology analyses, based on product needs and industry trends
  • Developing concepts into business requirements
  • Innovate, think out of the box to create more value in the product
  • Working successfully with clients and business partners directly
  • Excellent negotiation skills to resolve internal and external competing priorities
  • Excellent communication and interpersonal skills
  • Contact Center processes familiarity preferred
  • Team player and a NICE person

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.