Specialist Cloud Devops Engineer

Support Pune, India Job Number: 19690

Position at NICE

Brief Description

Are you excited about the Cloud? Do you have a strong technical background in programming, AWS, and Python coding practices? Then you may be the perfect candidate for the job of Specialist DevOps/AWS Stack Developer for Cloud Services at NICE.

NICE is a global software company providing enterprise solutions to Fortune 500 companies in the customer experience, financial, and public safety space. We are on a journey to transition many our traditional on-premise solutions to SAAS offerings running in our data centers and AWS.  The DevOps team will play a key role in that transition.

We are expanding our DevOps development team and are looking for a motivated individual to join the team and play a key role on this journey.



Responsibilities /Essential Duties


  • Automated deployment of AWS Infrastructure (Software Defined Data Center) using Terraform
  • Architect AWS Infrastructure to fit our solutions
  • Monitor and Secure AWS Infrastructure
  • Use and Enhance Configuration Management tools like Puppet and Ansible to facilitate guest management
  • Mentor junior engineers in key technological areas such as Puppet, AWS, and monitoring.
  • Collaborate closely with the application support, infrastructure, and product development teams
  • Possible travel to other global locations


Education and Experience

  • Programming Experience: 7+ years of development experience in Python. Other languages, such as Java or C# will be considered.
  • Experience with Powershell a plus.
  • AWS Experience: AWS certification at associate or professional level and 1-2 years of hands on experience working in AWS using technologies such as Cloudformation or AWS APIs; Associate or Professional Certification a plus.
  • Knowledge of Terraform Platform / Puppet / Ansible strongly desired
  • Education Level: B.E/B.Tech/M.Tech/M.Sc in Computer Science/IT preferred (or any engineering field considered) or equivalent.
  • 2-3 years’ experience in technical leadership role.


Knowledge, Skills or Abilities

  • Good coding skills in major languages such as Java, Python or Perl
  • Proven ability to learn new technologies quickly
  • Ability to work effectively with distributed team
  • Ability to work in high pressure, highly flexible environment against both short and long-term objectives
  • Passionate about technology and solving IT operations-focused problems
  • Must be detail oriented, task driven, and have excellent communication skills. Customer service focus is key
  • Ability to work effectively with staff, peers, and others in and outside the organization to accomplish goals, objectives and to identify and resolve problems



NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.