DevOps Engineer Intern

R&D / Engineering Salt Lake City, Utah Job Number: 10974

Position at NICE CXone

DevOps Engineer Intern

Location: Salt Lake City, UT

A DevOps Engineer Intern works as an integrated part of the NICE CEA Cloud Analytics software engineering team with specific focus on delivering software products into a cloud-native production environment. Additional opportunities will include learning about and implementing continuous delivery systems, the software development life cycle, and engineering support. This position will be mentored by a senior engineer for the duration of the internship.

As a DevOps Engineer Intern, a Typical Day Might Include the Following:
  • Helping define and develop continuous integration and deployment pipelines
  • Learning to building “Infrastructure as Code”
  • Assisting in coordinating build and release activities with other stakeholders
  • Working with team members to develop application and performance metrics
  • Updating, writing and managing JIRA stories throughout the software development life cycle
  • Helping troubleshoot and respond to environment downtime and performance degradation
To Land This Gig You'll Need:
  • Completion of upper-level courses in Computer Science, a related field or equivalent work experience or training
  • Ability to solve challenging problems
  • Ability to learn independently and from others
  • Ability to communicate effectively in English with team members and peers abroad
Bonus Experience:
  • Programming or scripting experience (Java, Python, Shell, Bash)
  • Experience with Docker, AWS/Azure/Google Cloud
  • Experience with source control systems, build tools and frameworks (git, gradle, cmake, jenkins)
  • Experience with NLP or experience with machine learning tools and techniques
  • Experience with Analytics, Big Data or Business Intelligence
ABOUT NICE inContact: NICE inContact makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE inContact provides the world’s #1 cloud customer experience platform, NICE inContact CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.