IT Business Applications Analyst - Procurement & Operations

IT – Information Technology Raanana, Israel Job Number: 12970

Position at NICE

IT Procurement & Operation Applications Analyst 

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NICE (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies.

NICE is looking for an experienced and highly motivated IT Procurement & Operations Applications Analyst, who will support NICE Corporate business processes, specifically in Procurement & Operations domains.

If you are looking to be part of a dynamic team, in one of the leading High-Tech companies in Israel, this is the job you’ve been looking for!

What you’ll be doing:

  • Managing business requirements lifecycle by design, development, testing and rollout of new capabilities and enhancements
  • Lead IT business applications project in a global environment
  • Working and collaborating with external vendors
  • Support in operation department with on-going changes in their business processes (Procure to Pay, Travel & Expense, etc.)
  • Interact with the business owners and end users to understand the business needs and processes
  • Enable system processes to support business and corporate strategies and objectives
  • Provide a bridge role between Finance IT and the business focal points

What you’ll need:

  • Bachelor’s degree in Industrial Engineering, Management, Computer Science or other related field
  • Minimum 3 years of experience as an IT Project manager (global companies – an advantage)
  • Familiar with project management methodologies and tools (advanced excel, MS project, JIRA)
  • Experience as a system analyst
  • Managerial skills in front of the users (projects, tasks, meetings etc.)
  • Experience in working with analysts and developers
  • Experience in creating detail design/solution design documents
  • Familiarity with Global Support Business Processes
  • Experience with ServiceNow Application – CSM module - an advantage
  • Team player with strong communication and organizational skills
  • Experience in global companies – an advantage
  • High level of English (writing and speaking)

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.