HR Director

Human Resources Hoboken, New Jersey


Role – Director HR – Actimize Sales and Services

Location – Hoboken, NJ


The HR Director is responsible for driving the people agenda for the NICE Actimize Global Sales and services organizations. As a trusted adviser on all HR initiatives, the HR Director operates in deep partnership with the business in a wide range of capacities.

The HR Director is based in our Hoboken, NJ office and is a direct manager to an HRBP that reports to him/her. This role covers employees located in multiple states and countries.

Scope & Responsibilities 

  • Oversee, lead and execute the HR agenda and strategy for the Actimize Sales and Services units
  • Serve as the HR Business Partner of two executives and their leadership teams
  • Lead and execute employee-related programs and processes to drive a culture of success
  • Lead day-to-day HR processes, practices and initiatives to build and enhance organizational capability and add value to the business. This includes coaching leaders and managers, building winning teams, fostering a high performance culture and related processes, talent management & succession planning, employee engagement, career management, workforce planning & resource management, learning and growth, compensation & rewards, employee relations, onboarding, wellbeing and more
  • Advise on organizational design and drive change management
  • Assess ongoing organizational & people implications and implement the needed HR approaches and actions
  • Lead HR Business Reviews, Sales capacity reviews, manage HR analytics, identify trends and provide insights


Education & Background

  • 7+ years of Human Resources experience from companies with best-in-class HR practices
  • Experience working in a complex, matrix and global environment
  • Experience leading HR for sales organizations – an advantage  
  • Broad and deep experience as an HR Business leader with knowledge of change management, organizational development, talent management, performance management, compensation and workforce management
  • Experience working with senior leaders, establishing credibility and building trust
  • Experience in M&A HR processes - an advantage 
  • B.A / MSc / MA / MBA in Business, HR, Psychology, Social Sciences or other applicable discipline. PHR or SPHR is desirable


  • Executes with excellence: high accountability, sets high standards, plans ahead, hands-on, thinks through every detail, acts with urgency and high pace, self-driven and delivers outstanding results
    • Keeps aiming higher: continuously and proactively raises the bar, demonstrates an ever-learning mindset, stretches oneself and others and innovates to create a higher value
    • Adapts rapidly: anticipates changes, approaches them with a positive attitude and flexible mindset, shows resilience and bounces back quickly from hardships, high level of emotional maturity, adaptability and resourcefulness
    • Partners for success: has high influence and strong communication skills, proactively leads partnerships and establishes credibility to drive results
    • Makes quick data driven decisions: analyzes analytics to make decisions, identifies trends, measures impact and acts decisively 
    • Has a winning spirit: has high energy with a proactive and positive can-do approach, ambitious with inner drive and a hard worker

    Other Information 

    • Flexibility to travel within US
    • We work in a hybrid model with two days in the office and 3 days from home each week
    • The nature of the business means there will be times when evening and weekend work are necessary

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.