Agile Coach

R&D / Engineering Raanana, Israel


NICE is a multinational software company that provides solutions that include the core technologies organizations need to deliver better customer experiences through more effective, engaged employees. That’s why more than 25,000 organizations across 150+ countries use our solutions, including over 80 of the Fortune 100 companies.


NICE Enterprise R&D Unit is looking for a professional Agile Coach to be part of the Management team and take the lead over the agile implementation within the group.
The group consists of 250 members located in IL, Ukraine, and India.
The position will report to the R&D VP.

 Job Purpose:

Responsible to ensure a successful Agile adoption within the organization and thereby within the scrum teams and within the different organization disciplines.
Lead the way to better deliver done-high-quality products, through continuous coaching, mentoring, and training of the team members, ScMs, PMs, Managers, Senior Managers with Agile principles, practices, and values.

Identifying issues, partner with managers to build and implement improvement plans.


  • Be a change agent
  • Ensure effective application and execution of Agile principles, engineering practices, and standards at the team level and throughout the organization to improve team and effectiveness in the everchanging R&D environment.
  • Build and execute organization Agile adoption plan
  • Coach managers and Scrum team members as needed to optimize the efficiency agility
  • Serve as an internal Agile coach & consultant.
  • Be able to establish continuous improvement processes within all levels
  • Partner with other Agile Coaches and Scrum Masters across the organization to lead continuous improvement opportunities with agile adoption and transformation
  • Lead Agile Software Engineering program


  • Bachelor's degree


  • 4+ years of extensive and proven experience as an Agile Coach/Scrum Master in the global R&D organization
  • Extensive experience using Scrum and deep understanding of Agile principles, practices, and values
  • Experience with cloud and SAAS systems development
  • Good understating of CI/CD and fundamental of test automation processes
  • Ability to define and drive the execution of improvement plans
  • Outstanding training, presentation, and facilitation skills
  • Technical & development skills 
  • Agile Software engineering experience
  • Fluent English


  • Excellent soft skills, inter-personal relationships abilities, verbal and written communication skills
  • Ability to adapt, be flexible, and work well in a cross-functional, matrix management environment
  • Good focus and attention for details
  • Self-learning and understanding complex organizations and systems
  • Highly organized and creative
  • Team player

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.