Key Account Executive

Sales Remote, United States New York, New York Atlanta, Georgia Chicago, Illinois Los Angeles, California Boston, Massachusetts Hoboken, New Jersey San Francisco, California Dallas, United States Philadelphia, Pennsylvania Phoenix, Arizona Salt Lake City, Utah San Diego, California Tampa, Florida Las Vegas, Nevada


Key Account Executive

The Key Account Executive is responsible for seeking and maintaining relationships with NICE Sales Partners and identifying sales opportunities and building market share in their regions. This position is required to increase revenue streams in small business, commercial, government, and contact centers.

As a Key Account Executive, a Typical Day Might Include the Following:

  • Meets and exceeds assigned sales quota.
  • Build and maintain relationships with potential and current customers and sales partners.
  • Assist and support Sales partners in sales effort by participating in sales calls and closing efforts.
  • Maintain product knowledge by attending weekly trainings.
  • Attends tradeshows.
  • Travels as needed to maximize growth and revenue, while adhering to all NICE travel policies and requirements.
  • If remote from NICE headquarters, maintains appropriate home office within NICE allowances.
  • Makes in person sales calls
  • Interacts with all levels of organization. Makes presentations as necessary to same.
  • Build trust and rapport with current and potential customers.
  • Regularly closes deals and builds future pipeline within or exceeding goals.
  • Completes all NICE paperwork timely - expense reports, sales call logs, etc.
  • Regularly keeps direct supervisor apprised of issues and potential sales.
  • Responsible for meeting monthly sales goals and quotas in order to maintain NICE monthly revenue goals and forecasts
  • Responsible for accurate representation of all product lines to Sales Partners and customers  
  • Travel required 50%.                                                                       

To Land this Gig You'll Need:

  • ​Bachelor’s Degree in Business Information Systems, Marketing, Communications or similar field or equivalent work experience required.​
  • 7 + years sales experience
  • Previous experience selling multimillion-dollar software deals
  • Previous experience in telecom, call center, software or hardware industries
  • Highly professional demeanor - presence, voice
  • Demonstrated high level competency in written and verbal communications
  • Demonstrated success working with little to no direct daily supervision in a home office setting​

Bonus Experience:

  • Sales Engineering experience
  • Telecomm sales experience
  • SaaS experience​

ABOUT NICE: NICE makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE provides the world’s #1 cloud customer experience platform, NICE™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.