Senior Business Analyst

Project Management Singapore, Singapore


NICE (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real-time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies.

What we do
We have three principal areas of activity: Perfecting Customer Experience, Powering Public Safety, and Financial Crime Prevention & Compliance.

Fighting Financial Crime and Ensuring Compliance - We help financial services institutions detect and prevent fraud, manage regulatory compliance, and identify money laundering threats quickly and accurately, protecting them against financial crime, regulatory, and reputational risk. With a holistic, consolidated view across the enterprise and innovative, flexible technology, our solutions provide institutions a clear view of risk, enabling their staff to resolve issues efficiently, and keeping the organization up to speed with a rapidly changing regulatory landscape.

  • Perform business analysis to support the deployment of Anti Money Laundering solutions
  • Lead/Perform data and quality analysis including data mapping reviews, data validation and remediation, alert validation, and issue impact analysis
  • Perform statistical analysis and tune our growing model set
  • Evaluate and respond to business and functional requirement requests
  • Provide advice and business consultancy on solution design options, impacts of modifications on the existing system, and how to establish and operate related aspects of their business
  • Ensure a smooth transition from the sales process to the project
  • Ensure all client business objectives are met as identified through the sales process and planned for through the implementation of the solution.
  • Provide advice and business consultancy to prospects and customers to gather requirements for product enhancements
  • 5 + years of experience as a subject matter expert in product-based organizations providing financial crime and compliance and AML solutions to BFSI clients.
  • Good knowledge and experience in using SQL to effectively retrieve the required data for analysis and reporting
  • Business operations and risk analysis experience
  • Customer-facing experience
  • Strong written and verbal communication skills
  • Experience writing detailed specifications
  • Team-oriented and yet able to work independently
  • Able to thrive in a fast-paced environment and learn quickly
  • Ability to travel 20% of the time
  • CAMS certification is preferred.

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.