Technical Trainer (Java/SQL) Or Product Trainer

Services Pune, India


Job Title: Technical Education Specialist
Location: Pune, India

The NICE Actimize Education Services group is responsible for delivering and
developing Actimize platform and solution training, in multiple formats,
e.g. Instructor Led Classroom Training, Instructor Led Virtual Training, and Web Based
Training. The main function of the Technical Education Specialist is to conduct onsite
training at Actimize client and partner locations worldwide as well as open enrollment
and virtual trainings. The technical trainer will work closely with R&D and Technical
Product Managers.

• Independently lead learning solutions through training life cycle – needs
analysis, mapping, design, development and delivery
• Work closely with R&D to gain expertise on new products and versions
• Install, upgrade and maintain training VMs
• Deliver virtual courses on Actimize platforms and solutions to customers,
partners and employees
• Constitute a point-of-contact for product and professional knowledge needs of
trainers worldwide
• Work in a fast-paced environment while completing training projects according
to project timelines
• Foster teamwork within a global group, to achieve project and group goals

• Experience in delivering virtual technical training a must
• Ability to conduct virtual training in different time zones other than their own
• Basic experience with databases and SQL
• Good technical skills. Development background – advantage
• Should be proactive in solving issues and ability to connect and work with
different teams
• Experience in developing technical training materials
• Experience with a Learning Management System (LMS)
• Good understanding of a complex and global business environment
• Excellent analytical, organizational and communication skills
• Self-motivated and independent
• Very high level of verbal and written English
• Working knowledge of Microsoft Word and PowerPoint
• Takes a “Can-Do” approach and attitude
• Be a quick learner and an excellent team player
• Most importantly should have a zest to learn new things
• Prior experience with the Actimize products – advantage

• Bachelor Degree in computer science or related technical degree preferred

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.