Maintenance Technician II

Nexcess Southfield, Michigan


The Maintenance Technician is responsible for maintaining the facilities equipment and performing emergency maintenance as needed. This position requires the use of power tools and advanced machinery as well as the ability to travel between data center locations. Custodial duties may also be assigned as needed. 


  • Complete equipment repairs and preventative maintenance, both scheduled and emergent
  • Identify and diagnose problems/faulty equipment and take necessary steps to eliminate them
  • Safely operate a variety of  tools and equipment
  • Comply with safety regulations and maintain clean and orderly work areas, report any hazards
  • Use cleaning chemicals in a safe and proper manual as directed by bottle labeling as well as MSDS
  • Build, install, and maintain equipment
  • Terminate and install cables of all types
  • Operate forklift and manlift
  • Safely perform outdoor maintenance i.e. plow truck operation
  • Plan and perform scheduled maintenance/testing on various equipment throughout the datacenter
  • Keep clear and current documentation
  • Serve as an escalation point, provide training and mentoring within the department
  • On call 24/7 in case of facility emergencies
  • Travel between Liquid Web facilities
  • Participate in the incident management process as required to support overall issue resolution and system and/or service restoral as outlined in the Liquid Web Incident Management Process

Skills, Competencies, and Qualifications:

  • Be able to follow directions and work well with no supervision
  • Excellent communication skills, both verbal and written
  • Must be able to read and understand labels, directions, warnings, and safety notices
  • Must be able to understand and work within SOP
  • Detail oriented
  • Knowledge of safety best practices and the ability to operate within their purview
  • Strong reasoning abilities, must be able to use good common sense to overcome issues
  • Basic knowledge of both power and hand tools and ability to use them properly
  • Intermediate computer knowledge, the ability to navigate internal systems and prepare reports
  • Ability to meet set deadlines for project completion
  • Must have valid drivers license and clean driving record
  • 2+ years Maintenance Technician I or equivalent experience
  • Must possess at least one relevant certification
  • Relevant two year degree and/or equivalent work experience

Physical Requirements and Work Environment:

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

  • While performing the essential duties of this job, the individual is regularly required to talk, listen and use hands for work
  • The individual frequently is required to stand, bend and walk
  • Works in a traditional climate controlled office environment as well as outside in various weather conditions including inclement weather 
  • Works in a highly stressful environment dealing with a wide variety of challenges, deadlines and diverse employee population
  • Be able to frequently lift and carry up to fifty plus (50+) pounds
  • Be able to pull heavily loaded pallet trucks


This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains “at will”. 

Equal Employment Opportunity Policy: Liquid Web is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.

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