HR Operations Specialist

Human Resources New York City, New York


HR Operations Specialist 

The Human Resources Operations Specialist supports all HR functions, with a strong focus on systems, benefits and operations. This multifaceted role will also assist the recruitment and employee engagement functions and provide departmental administrative support and assistance with various human resources projects.

The ideal candidate will bring sound judgment, a high level of organization and attention to detail, and have the ability to effectively manage HR workflows with professionalism and discretion. 


HR Benefits & Operations:

  • Process data changes in HR systems, including our HRIS (UKG) and performance management software (Lattice)

  • Generate regularly scheduled reports from our HR system, as well as ad-hoc requests

  • Launch and monitor background checks for candidates

  • Administer onboarding and conduct orientation for all new hires

  • Assist with the offboarding process, including sending out termination notices and preparing exit interview paperwork

  • Assist with benefits administration, including open enrollment, eligibility changes, answering employee questions, monitoring of weekly eligibility files, and ensuring accurate payroll deductions

  • Reconcile monthly invoices from insurance carriers

  • Oversee New York Public Radio’s wellness program, including the scheduling of events and maintenance of annual wellness budget

  • Create, maintain and update electronic personnel files and maintain an up-to-date organizational chart

  • Provide employment verification letters and respond to verbal verification requests

Recruiting Operations:

  • Along with Recruitment team, monitor temporary employee end dates and effectively communicate with other departments surrounding assignment length

  • Send weekly notice of open roles to former employees

  • Maintain excellent and timely communication with the Recruitment Team on new hire and onboarding information, employment extensions and open roles, and proactively surfacing any challenges that arise

Employee Engagement and Training:

  • Plan, organize and support events and meetings including manage logistics, catering and food delivery and communications

  • Manage and track annual mandatory anti-harassment training for all employees along with other trainings as needed 

  • Provide administrative support for the internship program

Departmental Support:

  • Ensure timely processing of contracts and invoices with proper approvals; track expenses against budget
  • Organize and secure highly confidential company and employee information; create and analyze reports as needed
  • Monitor the HR email inbox for inquiries with the ability to triage and respond to employee inquiries and questions
  • Research, plan, manage and support HR departmental projects
  • Provide administrative support or backup to department staff as needed


  • At least 3+ years of work experience supporting an HR department and a working knowledge of HR related laws and best practices

  • Experience and proficiency in using an HRIS, experience with Ultipro (UKG) a plus

  • Experience in using Microsoft Office applications (Outlook, Excel, Word, PowerPoint) and Google Suite

  • Comfort working in spreadsheets and analyzing information

  • Demonstrated success managing multiple projects and deadlines concurrently 

  • Strong attention to detail with a focus on precision and the ability to self-proof work so it is largely free of errors

  • Ability to operate independently and own parts of the HR workflow, and also effectively collaborate with HR team members and the wider New York Public Radio staff

  • Excellent communication skills—both oral and written 

  • Strong work ethic demonstrated through responsiveness, following-through on commitments, accuracy and dependability

  • Demonstrated ability to work with confidential information with a high level of discretion

Additional Role Information

This is a full-time role with an hourly rate of $38.46-$43.96 (annualized $70,000-$80,000 at 35 hours per week) along with a full benefits package. Compensation offered within this range is determined by skills, experience and organizational pay equity. New York Public Radio offers competitive compensation with excellent medical, dental, and vision insurance, vacation and sick time as well as generous inclusive family leave.   


This role is based in New York City and is expected to work onsite at New York Public Radio’s  SoHo headquarters at least 2 days per week.   

Commitment to Diversity, Equity & Inclusion

New York Public Radio is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce. Our journalism and operations in the service of that journalism benefit from a broad range of perspectives, from all backgrounds, at all levels of the organization. Diversity is essential to honest, authentic, accurate storytelling and reportage; creating an institution in which all voices are encouraged, valued, and heard.

Equal Opportunity

New York Public Radio is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, sexual orientation, marital status, employment status or any protected federal, state or local status unrelated to the performance of the work involved.