Mid-Level Giving Associate
Description
Position Overview
NYPR is seeking a highly organized, personable, and motivated Mid-Level Giving Associate who is eager to build a career in fundraising and donor engagement.
The Mid-Level Giving Associate plays an essential role in supporting NYPR’s mid-level donor program, which focuses on cultivating, stewarding, and upgrading individual donors making significant annual contributions. This role provides critical donor-facing, administrative, and data support that enables the program to operate efficiently, thoughtfully, and at scale.
This position is ideal for someone with 0-1 years of experience, including internship experience in development or customer-facing work, who is excited about learning how the donor program functions, values strong systems and follow-through, and brings a donor-centered mindset to their work.
The Associate reports to the Director of Mid-Level Giving and collaborates across the Development Team.
Responsibilities Donor Engagement & Stewardship Support
- Support a timely, accurate, and thoughtful donor acknowledgement process, ensuring mid-level donors are thanked and welcomed in ways that reflect NYPR’s values and donor-centered approach.
- Serve as a point of contact for mid-level donors via phone and email, staff concierge hotlines, and respond to donor inquiries and account questions.
- Assist with the preparation and execution of donor stewardship and cultivation activities, including events and small group gatherings.
Program & Campaign Support
- Provide logistical support for mid-level giving campaigns, including renewal and upgrade appeals via direct mail and email.
- Project manage a multi-channel communications schedule, keeping campaigns and outreach efforts on track with internal and external stakeholders.
- Partner with Development Operations on developing quality assurance processes to maintain data integrity and improve donor segmentation.
- Run basic reports to support program analysis and decision-making.
- Track departmental expenses and assist with invoice processing.
- Provide operational support as needed to enable the Mid-Level Giving Team to focus on strategy, donor relationships, and revenue growth.
Professional Growth & Learning
- Develop a working understanding of mid-level donor strategies, stewardship best practices, and fundraising operations.
- Gain exposure to donor communications, campaign planning, and cross-functional collaboration within a complex development operation.
- Contribute ideas and observations that help improve systems, processes, and donor experience over time.
This role is based in New York City (or the immediate metro area) and operates in a hybrid capacity. This individual is expected to work onsite at WNYC’s Manhattan headquarters at least 2 days a week.
Qualifications
- This position is ideal for someone with 0-1 years of experience, including internship experience in development or customer-facing work, who is excited about learning how the donor program functions, values strong systems and follow-through, and brings a donor-centered mindset to their work.
- Proficient in Microsoft Word, Excel (including pivot tables), PowerPoint, and Outlook.
- Strong organizational skills and attention to detail, with the ability to
- Manage multiple tasks and deadlines.
- Comfort working with databases and spreadsheets; Salesforce preferred but not required. Experience with email systems and digital communications is a plus. Excellent written and verbal communication skills.
- Professional, warm, and donor-centered approach to work.
- Ability to effectively solve problems as issues arise within the scope of work. Demonstrated interest in building a career in development or nonprofit management.
- Ability to work occasional evenings or weekends for donor events.
- Passion for public media and commitment to NYPR’s mission.
Commitment to Diversity, Equity & Inclusion
New York Public Radio is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce. Our journalism and operations in the service of that journalism benefit from a broad range of perspectives, from all backgrounds, at all levels of the organization. Diversity is essential to honest, authentic, accurate storytelling and reportage; creating an institution in which all voices are encouraged, valued, and heard.
Equal Opportunity
New York Public Radio is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, sexual orientation, marital status, employment status or any protected federal, state or local status unrelated to the performance of the work involved.