Human Resources (HR) Operations Specialist

Human Resources New York City, New York


HR Operations Specialist

New York Public Radio, home to WNYC, WQXR, WNYC Studios, and The Greene Space, is seeking a Human Resources Operations Specialist.

Reporting to the Director of HR Operations, the HR Operations Specialist is a key member of the HR team and is responsible for the administration of benefits, new hire onboarding and orientation, data and reporting, systems maintenance, and compliance and record keeping.


  • Administer New York Public Radio's benefits programs, including the health and welfare and retirement plans.  
  • Process employee eligibility changes and assist employees with coverage and claims questions
  • Conduct new hire onboarding and orientation
  • Process employee changes, such as new hires, terminations and leaves of absence in applicable HR systems
  • Oversee New York Public Radio’s wellness program, including the scheduling of events and maintenance of annual wellness budget
  • Review monthly benefits invoices for accuracy and work with carriers to reconcile discrepancies
  • Coordinate annual open enrollment, health fairs, various training sessions and other employee events
  • Respond to employee inquiries regarding benefits and internal policies and procedures
  • Administer employee leave of absences and process unemployment claims as needed
  • Assist with regular audits to ensure data integrity, accuracy and compliance
  • Recommend process improvements and innovative solutions; maintain documentation of all current processes and procedures
  • Generate regularly scheduled reports from our HR system, as well as ad-hoc requests
  • Administer and maintain codes, tables, workflows and custom fields within the HR system
  • Work closely with the finance and payroll departments to process the bi-weekly payroll and benefits deductions
  • Ensure the integrity of data between our HR system and outside insurance vendors; monitor weekly interfaces to ensure demographic and enrollment data is accurate
  • Maintain employee records and ensure compliance with NYPR's record retention policy


  • At  least 3 years of experience in Human Resources, with a strong HRIS and benefits administration background
  • Knowledge of relevant human resources policies, regulations, principles, procedures and legislative provisions governing benefits, hiring, equal employment opportunity and administration required
  • Proficiency in Excel including formulas, VLOOKUP and pivot tables 
  • Comfort with Google Suite and Microsoft Office, and an ability to learn other software as needed  
  • Experience with Ultimate Software and Cognos Business Intelligence is a plus
  • Proven experience working with detailed information requiring precision and accuracy
  • The ability to work on  and prioritize multiple tasks, self-manage and delivery high-quality work product
  • Exceptional analytical and problem-solving skills required; solution-oriented a must
  • Demonstrated discretion when working with confidential information both internally and externally

Additional Information

This is a full-time role that includes benefits. New York Public Radio offers competitive compensation with excellent medical, dental, and vision insurance, vacation, personal and sick time as well as generous parental leave. 

Due to the COVID-19 pandemic, this role is currently operating in a remote capacity and will continue to be fully remote through at least June 2021. However, this position is not a permanent remote position and is part of the New York City staff, and may be expected to work fully from the New York office when it is safe to do so.

Commitment to Diversity, Equity & Inclusion

New York Public Radio is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce. Our journalism and operations in the service of that journalism benefit from a broad range of perspectives, from all backgrounds, at all levels of the organization. Diversity is essential to honest, authentic, accurate storytelling and reportage; creating an institution in which all voices are encouraged, valued, and heard.

Equal Opportunity

New York Public Radio is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, sexual orientation, marital status, employment status or any protected federal, state or local status unrelated to the performance of the work involved.