Quality Control Coordinator

Loan Operations Wexford, Pennsylvania


Description

Position at eStreet Appraisal Management Company

POSITION PURPOSE/SUMMARY

 To conduct a quality review of residential real estate appraisals from receipt through delivery as well as any subsequent revisions or addenda.

EXAMPLES OF DUTIES AND RESPONSIBILITIES

  • Review appraisal reports by checking for errors and typographical mistakes.
  • Contact appraisers for corrections.
  • Send completed reports to customers meeting or exceeding expectations.
  • Keep the operating system updated with documentation on each file.
  • Comply with all state, federal, and company policies, procedures, and regulations.
  • Perform daily follow-up on orders in progress.
  • Service customer by resolving issues and answering questions in a timely manner.
  • Respond to incoming emails and phone calls.
  • Participate in department meetings to improve the appraisal process.

WORKING CONDITIONS

Work is performed in an office environment.

EDUCATION AND EXPERIENCE

  • High-school diploma or equivalent
  • One year of related experience

REQUIRED SKILLS

  • Organizational skills
  • Excellent verbal and written communication
  • Multi-tasking skills
  • Attention to detail