Careers

Description

POSITION PURPOSE/SUMMARY

To process appraisal orders from order entry through reception as well as assisting with any subsequent revisions or addenda requests.

EXAMPLES OF DUTIES AND RESPONSIBILITIES

• Assign incoming appraisal orders by locating appraisers who meet qualifications.
• Perform daily follow-up on orders in progress.
• Service customer by resolving issues and answering questions in a timely manner.
• Respond to incoming emails and phone calls.
• Participate in department meetings to improve the appraisal process.
• Assist Quality Control by contacting appraisers for any needed corrections.
• Keep the operating system updated with documentation on each file.
• Comply with all state, federal, and company policies, procedures, and regulations.
• Recruitment of appraisers including due diligence and fee negotiation.

WORKING CONDITIONS

Work is performed in an office environment.

EDUCATION AND EXPERIENCE

• High-school diploma or equivalent

REQUIRED SKILLS

• Organizational skills
• Excellent verbal and written communication
• Multi-tasking skills
• Attention to detail