Engineering Manager, Web Strategy
Engineering Manager, Web Strategy
The Web Strategy team is seeking an Engineering Manager to lead our team in building customer experiences to facilitate acquisition, onboarding, monetization, pipeline, and retention across New Relic’s public facing web properties. We use experimentation to optimize conversion rates and revenue opportunities while we also drive increased customer engagement and happiness with all of our products.
You’ll guide both the technical roadmap and career growth for a group of enthusiastic engineers. You will propel the team forward by facilitating constructive discussions around project progress, process improvements, mentorship, and general job satisfaction. You will use data to drive decision-making and to back-up your team’s results.
How do you know if you'll be successful in the role? You are well-versed in full-stack design principles, and able to advise on code architecture and implementation. You care deeply about understanding your customers, both through face-to-face interaction as well as through data. You love helping engineers develop new skills and advance in their careers. You don’t shy away from performance conversations and you recognize the relationship between objective feedback and career growth.
Please include a short cover letter, telling us why you’re interested in this position and why you think we‘ll work well together.
What You’ll Do
- Manage the performance and career development of a small team of engineers by acting as a strong role model and professional coach with a focus on craftsmanship.
- Collaborate with senior management in developing a long-term technology road map for our website.
- Collaborate with visual/interaction designers, other engineers, strategists, and analysts/researchers to launch new patterns, iterate on existing features, and build an extraordinary user experience.
- Work with peers across teams to support and integrate deeper into our product organization.
- Lead teams to scale distributed applications, make architectural trade-offs applying synchronous and asynchronous design patterns, review code, and deliver with speediness and quality.
- Develop multi-tier scalable, high-volume performing, and reliable user-centric CMS with an SLA of 99.9%
- Monitor and control our deployment process across Github, Jenkins and Jira, and ensure that our systems are monitored through New Relic’s product suite.
- Produce high quality software that is unit tested, code reviewed, and checked in regularly for continuous integration
- You have 2+ years of engineering management experience as a “player/coach”, leading highly performant teams. You can describe why these teams were high functioning, what you did to ensure engineers felt productive, and how you balanced engineering work with management work.
- 6+ years of overall full-stack web development experience and a minimum of 3-4 years of CMS Solid experience with building blocks including templates, components, dialogs, widgets, and bundles.
- Experience in a production, hands-on software engineering team using Java and other web development frameworks, and possess a strong understanding of software architecture, design patterns, and test automation best practices.
- Experience with data and site migration in content management systems - specifically moving legacy web systems into CMS friendly templates at scale.
- A clear understanding of how the Web works, how Web Servers and Proxies are configured and how to manage multiple websites under multiple domains and subdomains
- Familiar with managing multiple sites via a CMS, load balancing, and caching.
- Experience with communicating to different internal servers, databases from a CMS, using both front-end (ajax, cookies) and back-end technologies.
- Experience with jUnit and other testing frameworks
- Experience in Java Content Repository (API) suite, Sling web framework, and Apache Felix OSGi framework, Asset Management, and CMS Workflows is required
- You have experience working with a Product Manager, Marketing leaders, and design teams, and balancing business priorities with the needs of your team and their systems.
- Adobe Experience Manager (AEM) / CQ5 experience implementing full cycle AEM projects highly recommended.
- Experience in designing and executing against datalayer specifications and other web analytics tools.
- You have worked on or led a Growth-focused Engineering team
- You have a background in statistical data analysis
Please note that visa sponsorship is not available for this position.
New Relic (NYSE: NEWR) is the industry’s largest and most comprehensive cloud-based instrumentation platform built to create more perfect software. The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. We’re proudly trusted by more than 50% of the Fortune 100.
Founded in 2008, we’re a global company focused on building a culture where all employees feel a deep sense of belonging, where every ‘Relic’ can bring their whole self to work and feel supported and empowered to thrive. We’re consistently recognized as a distinguished employer and are committed to building world-class products and an award winning culture. For more information, visit newrelic.com.
Our Hiring Process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.