Senior Machine Learning Engineer - Remote

Product Portland, Oregon San Francisco, California Seattle , Washington Phoenix, Arizona New York, New York Chicago, Illinois Washington, D.C., United States Houston, Texas Dallas, Texas Miami, Florida Los Angeles, California Charlotte, North Carolina Atlanta, Georgia Boston, Massachusetts Philadelphia, Pennsylvania Austin, Texas Detroit, Michigan Salt Lake City, Utah Pittsburgh, Pennsylvania St. Paul, Minnesota Hartford, Connecticut


Please note that visa sponsorship is not available for this position.

Your Opportunity

New Relic is looking for a Senior Machine Learning Engineer to join our Applied Intelligence Services team. We are a blend of pure engineering (high efficiency, distributed services in JVM languages) and applied research (Python, Statistical Methods, and Machine Learning).

Our team focuses on detecting and analyzing anomalous behavior. As a part of our AIOps solution, we provide tools to help customers analyze these issues and reduce the mean time to resolution. This aligns with our mission to proactively improve the customer’s ability to detect issues as early and comprehensively as possible, assist the customer in analyzing data to deliver understanding and facilitate collaboration, and continuously improve by capturing team knowledge to learn from past experiences and demonstrate in the future.

Work our team has shipped includes time series dynamic baselines alerting, NRQL query facet suggestion, Error Profiles, and Proactive Detection.

What You’ll Do

Our ideal candidate is someone who can strengthen our team with their knowledge and passion for data science and machine learning to build outstanding products that delight our customers.

  • Research, develop, and prototype statistical and data science solutions to model our customers’ production systems, to detect and help explain unusual behavior
  • Own our product, from concept to operations. We ship high-quality software and ensure our services are reliable and are on-call for the services we own
  • Work collaboratively on a small team of engineers to ship reliable data science and ML solutions at scale
  • Create and maintain distributed high-throughput applications in JVM languages, using frameworks such as Kafka (familiarity with stream processing technologies, like Kafka Stream or Flink a plus)
  • Be an enthusiast and mentor for engineering standards among engineers inside and outside the team
  • Collaborating with product managers, product designers, and technical support engineers to frame problems within business and product context
  • Take on team responsibilities, so things don’t “fall through the cracks”
  • Flexibility and a desire to learn

Maintain a work-life balance that enables you to thrive by using unlimited flex time-off, twelve weeks of paid parental leave, and our DataNerds4Good volunteer time off program!

Your Qualifications


  • 4+ years of professional work experience with software engineering teams
  • Hands-on experience and knowledge of machine learning techniques and algorithms using Python or R
  • Familiarity with building, operating, and owning modern systems in Java.
  • Experience having developed and shipped high-throughput, fault-tolerant, multi-threaded applications
  • Have a keen eye for quality- ability to write unit tests for all their code and considers what type of automated testing is appropriate
  • Collaborative working style that includes colleagues in important decisions and leads to shared code ownership


  • Experience with Kotlin
  • Applied statistics skills, ability to reason about time series analysis data
  • Experience developing software for the public Cloud, preferably AWS

Please note that visa sponsorship is not available for this position.

Our Office or Your Office

You will be working with engineers and leaders distributed throughout the world, concentrated around our major offices in Portland, San Francisco, Phoenix, Barcelona, and Tel Aviv. Our global headquarters for research and development is in the center of downtown Portland, situated in the thriving tech community of the Pacific Northwest. We enjoy easy multi-modal commute access and a plethora of good eats and exceptional coffee. We provide competitive compensation including equity and big-company benefits (medical, dental, etc.)—all while maintaining the energy, agility, and fun of a start-up.

We're looking for bold and passionate people to be a part of our mission to create a more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.

We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.

Read more about Flex First and New Relic’s vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic.

About Us

New Relic (NYSE: NEWR) is a cloud-based observability platform that gives developers, engineers, operations, and management a clear view of what’s happening in today’s complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That's why the world’s best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. It’s the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place.

Founded in 2008, we’re a global company passionate about building a culture where all employees feel a deep sense of belonging, where every ‘Relic’ can bring their whole self to work and feel supported and empowered to thrive. We’re consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit

Our Hiring Process

New Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

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