Associate Solution Architect

Customer Solutions Dublin, Ireland


Description

New Relic
Associate Solutions Architect
Dublin, Ireland


Your Opportunity

You are a problem solver, a designer, an educator and a customer champion. You thrive on helping your customers solve problems and ensuring their success. You are passionate about how software drives businesses and how SaaS has transformed the delivery and consumption of software. You deeply believe that business decisions should be made using quantitative measures. You are looking for your next challenge, a place where your unique talents will have a measurable impact on the company – and that’s where we come in!

What You’ll Do

  • Working collaboratively with Solutions Architects and Customer Success Managers, supporting enablement engagements, field instrumentation or digital tracks.
  • Building productive internal/external working relationships.
  • Exercising judgment within defined procedures and practices to determine appropriate action.
  • Assisting Technical Sales and Support staff with creating materials, installing agents, basic instrumentation in the UI, and overall best practice configurations in the New Relic Platform.


Your Qualifications

Must-have:

  • Be a recent college (3+ years) MIS or Computer/Data Science graduate.
  • Have experience working with SaaS products.
  • Have a DevOps/Junior Developer background with hands on practitioner experience.
  • Have cursory experience coding/scripting in multiple programming languages.
  • Have a firm understanding of application/system monitoring, application development and/or testing.
  • Be able to clearly communicate and present information to end-users and senior-level management.
  • Be able to understand customer's technical requirements and map them to NR solutions.
  • Have proven time management skills to meet deadlines on a regular basis.
  • Be able to manage smaller problems, independently.
  • Be able to take larger, complex tasks and break them down into a set of smaller technical tasks.

Nice-to-have:

  • Have a firm understanding of application/system monitoring, application development and/or testing.
  • Obtained or working towards Cloud Certification - AWS / Azure / GCP

Please note that visa sponsorship is not available for this position.


Our Office

This position is in our Dublin office, in a vibrant tech community and a city with a great quality of life. We offer a fantastic work environment, competitive compensation, equity, and great benefits. 


About Us

New Relic (NYSE: NEWR) is the industry’s largest and most comprehensive cloud-based instrumentation platform built to create more perfect software. The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. We’re proudly trusted by more than 50% of the Fortune 100.

Founded in 2008, we’re a global company focused on building a culture where all employees feel a deep sense of belonging, where every ‘Relic’ can bring their whole self to work and feel supported and empowered to thrive. We’re consistently recognized as a distinguished employer and are committed to building world-class products and an award winning culture. For more information, visit newrelic.com.


Our Hiring Process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.  

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy

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