Lead Software Engineer - DEM Platform & Reliability (Remote)

Engineering Portland, Oregon San Francisco, California Seattle , Washington Phoenix, Arizona New York, New York Chicago, Illinois Denver, Colorado Washington, D.C., United States Los Angeles, California Atlanta, Georgia Boston, Massachusetts Austin, Texas Cincinnati, Ohio Detroit, Michigan Salt Lake City, Utah Baltimore, Maryland Raleigh, North Carolina Jersey City, New Jersey Arlington, Virginia Hartford, Connecticut Memphis, Tennessee


Please note that visa sponsorship is not available for this position.

We are excited to consider a remote engineer! Remote team members will be expected to work out of their home office.

Your Opportunity

New Relic is looking for an experienced software engineer and technical leader to join our Digital Experience Monitoring (DEM) Platform team. The members of this team design, build, and operate the streaming systems that ingest and transform data used by our Browser and Mobile customers' agents and SDKs.

You're ready for this job if you’ve spent time building and improving large-scale high-availability production systems. You have hands-on front-line experience, and you’re interested in how sophisticated systems work together and optimizing their behaviors. You’ve made mistakes (probably lots of them) and learned from them, but you’ve also been part of phenomenal successes.

What You'll Do

Our Lead Software Engineers guide the design, construction, maintenance, and scale of our high performance back-end streaming systems. They are hands on in the code, and utilize their knowledge and skills to help their teams bake automation, quality, reliability, scalability, and simplicity into everything they do. We hire fantastic engineers, and you will guide them utilizing modern DevOps and SRE practices. They lead by example, and work closely with engineering management, product management, technical support, and design to build the right features and ensure our customers understand their digital business.

We have a globally distributed development organization with teams spanning a nine-hour swath of timezones. The only way to keep all those teams in sync is through written communications.

Your Qualifications


  • 7+ years of technical leadership with robust engineering teams
  • Experience building and operating high-scale distributed systems
  • Collaborative and able to successfully navigate multi-functional teams within the organization
  • Published papers, presentations, or blog posts demonstrating written technical communication skill


  • An advanced degree (MS or PhD) in a STEM field
  • Full stack knowledge of systems fundamentals
  • Site Reliability Engineering experience
  • Experience with Kubernetes, Java, Apache Kafka or other queuing system

Please note that visa sponsorship is not available for this position.

About Us

New Relic (NYSE: NEWR) is a cloud-based platform that gives developers, engineers, operations, and management a clear view of what’s happening in today’s complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That's why the world’s best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. It’s the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place.

Founded in 2008, we’re a global company passionate about building a culture where all employees feel a deep sense of belonging, where every ‘Relic’ can bring their whole self to work and feel supported and empowered to thrive. We’re consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit newrelic.com.

Our Hiring Process

New Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy