Lead Product Compliance Manager

Legal Portland, Oregon Atlanta, Georgia


Your Opportunity

The Lead Product Compliance Manager is an integral part of the Data Compliance team within the Legal Department at New Relic. The team works closely with Product Legal Counsels, Product Managers, Security, Engineering, and GRC, to help drive the adoption of various compliance controls and policies and procedures to support our growing product capabilities in multi-region and highly regulated verticals such as Governmental, Healthcare and Financial Services.

You will work across business functions to ensure that the product meets vertical-specific requirements as the company introduces new capabilities, features or enters new territories. You will also partner with GRC colleagues to ensure New Relic meets the same laws and regulations for existing products.

As a collaborative, highly organized, strategic problem solver with strong execution, project management and relationship-building skills, you will excel in this role.

Opportunity can be based in Portland, OR or Atlanta, GA.

What You’ll Do

  • Help develop, implement and run operational processes and end-to-end controls to ensure New Relic’s products comply with laws and regulations
  • Partner with Product, Security, Sales, Legal and other collaborators to monitor compliance and certification requirements, coordinate work efforts
  • Identify and seize opportunities to automate, streamline and continuously improve processes
  • Help address compliance issues as they arise, including cross-functional coordination on mitigation strategy and remediation steps.
  • Work with internal collaborators to document processes
  • Assist in drafting playbooks, policies, procedures

Your Qualifications


  • Independently prioritize your work against competing priorities and existing portfolio.
  • Demonstrated ability to work effectively across functions
  • Excellent written and verbal communication skills
  • Excellent Working knowledge of FedRAMP, HITRUST, HIPAA, ISO, SOC 2 and GDPR.
  • Experience supporting, leading and delivering successful compliance projects
  • Knowledge of/experience working in heavily regulated software or software as a service industry
  • Experience working in or closely working with corporate compliance and audit organizations


  • Proven experience (at least 8 years) of working in regulatory compliance
  • Familiarity with New Relic products and capabilities.

Please note that visa sponsorship is not available for this position.

We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.

We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.

Read more about Flex First and New Relic’s vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic.

Our Office

Our office is in the center of downtown Portland, situated in a thriving tech community in the Pacific Northwest. We enjoy easy commute access and a plethora of good eats and great coffee. We provide competitive compensation including equity and big-company benefits (medical, dental, etc.)—all while maintaining the energy, agility, and fun of a start-up.

About Us

New Relic (NYSE: NEWR) is a cloud-based observability platform that gives developers, engineers, operations, and management a clear view of what’s happening in today’s complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That's why the world’s best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. It’s the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place.

Founded in 2008, we’re a global company passionate about building a culture where all employees feel a deep sense of belonging, where every ‘Relic’ can bring their whole self to work and feel supported and empowered to thrive. We’re consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit newrelic.com.

Our Hiring Process

New Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy