Senior Software Engineer - Onboarding & Nurturing (Open to Remote)

Product Portland, Oregon San Francisco, California Seattle , Washington Phoenix, Arizona New York, New York Chicago, Illinois Washington, D.C., United States Houston, Texas Miami, Florida Los Angeles, California Atlanta, Georgia Philadelphia, Pennsylvania Orlando, Florida Columbus, Ohio Detroit, Michigan Baltimore, Maryland San Jose, California Memphis, Tennessee


Please note that visa sponsorship is not available for this position.

Your Opportunity

The Onboarding & Nurturing team helps New Relic users get better acclimated to the platform and realize value. We build experiences that make using our powerful observability platform easy. We're here to guide users on their journey, so they can better support their software and gain the most from New Relic.

As a senior engineer, you’ll plan, guide, and implement technical and product work that helps our users. You’ll elevate the team’s skills and knowledge, and collaborate to build flexible and maintainable solutions. We’ll explore new technologies and approaches to make sophisticated problem spaces easy. We currently use JavaScript (React/Typescript), GraphQL, Java & AWS and are open to new technologies.

What You’ll Do

  • Collaborate across design, product & engineering to build and launch new products and services
  • Use experimentation and user research to identify and seek customer challenges
  • Mentor engineers on the team and across New Relic

Your Qualifications


  • 2-5 years building & shipping production software
  • Expertise in either frontend or backend, and willing to learn outside your comfort zone
  • Collaboration and listening skills that encourage multiple perspectives and creative solutions


  • Passionate about pair programming and/or test-driven development
  • Comfortable building software in multiple areas of the stack.
  • Ability to use data and a customer-centric approach to build iterative approaches for sophisticated problems

Please note that visa sponsorship is not available for this position.

We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.

We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.

Read more about Flex First and New Relic’s vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic.

About Us

New Relic (NYSE: NEWR) is a cloud-based observability platform that gives developers, engineers, operations, and management a clear view of what’s happening in today’s complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That's why the world’s best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. It’s the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place.

Founded in 2008, we’re a global company passionate about building a culture where all employees feel a deep sense of belonging, where every ‘Relic’ can bring their whole self to work and feel supported and empowered to thrive. We’re consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit

Our Hiring Process

New Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

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