Executive Communications Manager

Marketing Portland, Oregon


New Relic
Executive Communications Manager
Portland, Oregon

Your Opportunity

We are looking for a leader to drive New Relic’s internal and external communications strategy for the company's Chief Product Officer (CPO) and his organization.  

In this Executive Communications function, you will work closely with the CPO and his leadership team to drive both strategy and execution of internal and external communications efforts.  You will use your communications skills to build an executive platform for our CPO and ensure his efforts are consistent, compelling and differentiated via internal and external channels. The end result is a narrative that is aligned with the company story and resonates internally and externally.

The CPO Executive Communications lead will be responsible for aligning communications and building connections among the product leadership and teams and be closely aligned to the CPO business results. Additionally, this person is responsible for the strategy and execution of programs to drive awareness for New Relic’s CPO by leading his thought leadership efforts to evangelize New Relic’s position in this fast-growing market.

The role requires experience with enterprise technology, partnering with executives, leading internal and external communications efforts and proven ability to successfully build and executive on executive platforms that drive results. Clear, concise and differentiated communication skills are essential. Teamwork, creativity and a sense of humor are important.

What You’ll Do

  • Build internal and external communications program for New Relic Chief Product Officer which elicit excitement, engagement, drive business outcomes and inspire employees.
  • Provide strategic counsel to the CPO and his senior leaders on communications approach, messaging and positioning, and influence internal stakeholders as needed to ensure communications are compelling and aligned to the needs of employees and business goals.
  • Partner with CPO to build his platform which will be focused on our products and platforms, trends in the market and capture the attention of stakeholders.
  • Plan and execute product employee engagement events, such as all-hands, town hall meetings and round tables to promote important news and information.
  • Partner across the CPO organization with key internal stakeholders to develop and support a broad range of internal communications initiatives and events.
  • Develop thought leadership platform and execute programs to raise awareness for the CPO
  • Create aligned messaging across functional teams within the Product organization
  • Ensure that all content (written emails, internal Jive posts, placed content, internal and external presentations, and beyond) is the highest quality, is creative and compelling and aligns with corporate messaging.
  • Assist with writing internal communications that impact the product organization
  • Manage external global agency team resources
  • Some travel is required

Your Qualifications

  • BA/BS in Communications, Journalism, Public Relations or Marketing preferred
  • 8+ years of relevant communications experience. Experience working with product and/or technology organizations.
  • Excellent communication, writing, editing, and project management skills
  • Ability to work independently and as part of a team
  • Experience working for SaaS company and/or knowledge of APM market a huge plus
  • Thrives in a fast-paced, innovating and dynamic environment
  • Ability to thrive in a team environment   
  • Positive attitude, sense of humor
  • This is a full-time position based in Portland, OR

Please note that visa sponsorship is not available for this position.

Our office is in the center of downtown Portland, situated in a thriving tech community in the Pacific Northwest. We enjoy easy commute access and a plethora of good eats and great coffee. We provide competitive compensation including equity and big-company benefits (medical, dental, etc.)—all while maintaining the energy, agility and fun of a start-up.

About Us

New Relic provides the real-time insights that software-driven businesses need to innovate faster. Our cloud platform makes every aspect of modern software and infrastructure observable, so companies can find and fix problems faster, build high-performing DevOps teams, and speed up transformation projects. We’re proudly trusted by more than 50% of the Fortune 100.

Founded in 2008, we’re a global company focused on building a culture where all employees feel welcome, where people can bring their whole selves to work and feel supported and empowered to thrive. We’re consistently recognized as a distinguished employer and are committed to building world-class products and an award winning culture. For more information, visit newrelic.com.

Our Hiring Process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.  Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.  

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy