Fulfillment Associate (9pm-5am, 3rd Shift, Overnight Shift)
Description
Fulfillment Associate
Shift: 9pm-5am (3rd Shift, Overnight Shift)
Location: Tipton
Shift: 9pm-5am (3rd Shift, Overnight Shift)
Location: Tipton
Position Overview
The Fulfillment Associate is responsible for supporting daily operations across assigned areas of the Fulfillment Operations Center, including Receiving, Pick and Pack/Small Parcel, Special Handling/Value-Added Services, LTL/FTL and Container Loading, Kitting/Assembly, Inventory Control, and Returns. The position requires adherence to established Standard Operating Procedures (SOPs), safety standards, quality expectations, and productivity requirements. Associates may be assigned to different functional areas based on business needs, workload priorities, training status, and operational requirements.
Essential Duties and Responsibilities:
Receiving: Receive, inspect, verify, and put away inbound shipments in accordance with established procedures; identify and report discrepancies, shortages, damage, mis-shipments, or other receiving exceptions.
Pick and Pack / Small Parcel: Accurately pick, verify, pack, and prepare customer orders using RF-directed processes and applicable packing standards to support order accuracy and shipment quality.
Special Handling / Value-Added Services: Perform customer-specific labeling, packaging, pallet preparation, and other value-added service requirements in accordance with work instructions and system-directed specifications.
LTL / FTL and Container Loading: Build, stage, and load pallets, trailers, and containers in a safe and organized manner, following established dock procedures, load-sequencing requirements, and material-handling practices.
Kitting / Assembly and Returns: Complete kitting and assembly activities as assigned, including component picking, assembly execution, finished-goods receipt, customer return processing, and disposition activities in accordance with applicable procedures.
Inventory Control: Perform cycle counts, document inventory variances, support reconciliation activities, and escalate inventory concerns according to established escalation processes.
WMS and System Transactions: Accurately complete required system transactions in the Warehouse Management System (WMS), including receiving, picking, packing, inventory movement, kitting, returns, and other assigned operational activities.
Equipment Operation: Operate assigned material-handling equipment safely and only within the scope of current training, authorization, and certification requirements. This position may require working on or around various equipment at heights of up to 30 feet in accordance with company safety procedures and fall-protection requirements, where applicable.
Safety, SOPs, and Compliance: Comply with all company safety policies, PPE requirements, Standard Operating Procedures (SOPs), quality standards, and housekeeping expectations, including safe lifting practices, proper incident reporting, and escalation of process deviations when required.
Operational Flexibility: Maintain flexibility to work across multiple fulfillment functions, support workforce-leveling efforts, and perform other duties as assigned to meet departmental and business needs.
Required Qualifications:
- No prior warehouse experience is required; however, candidates must demonstrate the ability and willingness to learn required job functions, follow instructions, adhere to Standard Operating Procedures (SOPs), and meet performance expectations.
- Ability to complete required training and progressively develop competency across multiple functional areas within Fulfillment Operations.
- Basic computer proficiency required, including the ability to navigate system screens, enter and verify data accurately, follow system-directed workflows, use RF scanners, complete Warehouse Management System (WMS) transactions, verify quantities, follow work instructions, and complete operational documentation accurately.
- Ability to lift up to 50 pounds on a regular basis and use team lift or mechanical assistance when required by weight, size, or safety considerations.
- Ability to stand, walk, bend, reach, and perform repetitive physical movements for the duration of the assigned shift, with or without reasonable accommodation.
- Ability to work safely on or around various equipment at heights of up to 30 feet, in accordance with required training, company safety procedures, and applicable fall-protection requirements.
Performance and Development Expectations
Employees in this position are expected to demonstrate consistent attendance, safe work practices, accuracy, productivity, teamwork, and compliance with company policies and procedures. Ongoing cross-training, skill development, and demonstrated proficiency across assigned fulfillment functions are expected as part of continued performance and development in the role.
New Pig is an Equal Opportunity Employer. If you require a reasonable accommodation in relation to the application process, please email [email protected].