Shipping Coordinator

Warehouse Byron Center, Michigan


Description

Job Overview 
The Shipping Coordinator is responsible for accurately pulling, packing and loading goods for shipment for an on-time delivery with minimal oversight. This role primarily fills small parcel orderscustom pick-up (CPU) orders and some less-than-truck-load (LTL) orders. This role involves coordinating with internal teams, carriers, and customers to ensure smooth and efficient shipping operations.  
 
This position is full-time, Monday - Friday, 8:00am - 4:30pm, $18.00/hr.
 
Responsibilities and Duties 

Shipping Process 

  • Process customer orders for shipment, ensuring that all items are picked, packed, loaded and shipped in accordance with company policies and customer requirements. 
  • Prepare shipping documentation, including shipping labels, packing slips, and invoicing. 
  • Ensure that all orders are shipped out on time, monitoring any delays or issues that arise and escalating them as necessary. 
  • Identify short picks and escalate as necessary.  
  • Identify product discrepancies and communicate with management.  
  • Perform basic tasks within the enterprise resource planning tool, UPS WorldShip, FedEx Freight Manager and Freight View.  
  • Assessed by performance measures of fill rate and accuracy rate.  
  • Follow export shipment requirements under the United States-Mexico-Canada Agreement (USMCA). 

Quality Control  

  • Work closely with the warehouse and inventory teams to ensure that shipped items match inventory records. 
  • Perform proper packaging of products to prevent damage during transit and ensure all items are labeled correctly for shipping, including the use of barcodes and tracking numbers. 
  • Assist with regular cycle counts or stock audits as needed to maintain inventory accuracy. 

Work Environment 

  • Maintain a clean and organized workspace. 
  • Maintain cleanliness within the warehouse facility. 
  • Seek guidance from other warehouse associates to expand knowledge of shipping and warehouse operations.  
  • Follow the attendance policy in accordance with the company’s employee handbook. 
  • Communicate effectively and efficiently with other warehouse associates and customers on shipments.  

Safety  

  • Ensure compliance with all relevant regulations, including hazardous materials handling and safety standards. 
  • Safely operate various pieces of equipment, such as electric pallet jack, wave (man lift), Taylor Dunn (stock chaser) and Forklift.  
  • Successfully complete the Powered Industrial Truck (PIT) training. 
  • Successfully complete the Hazardous Materials training.   
  • Comply with all other company safety policies and procedures. 
 
Skills and Qualifications 
  • High School Diploma, GED, or suitable equivalent required.  
  • A minimum of 1-4 years of work experience in a warehouse environment required.  
  • Experience operating warehouse equipment such as a forklift and electric pallet jack required.  
  • Forklift certification required.  
  • Comfortable working in a heavy-duty warehouse environment. 
  • Knowledge of shipping processes and logistics. 
  • Familiarity with shipping software, inventory management software and data entry. 
  • Basic knowledge of safety standards in a warehouse environment. 
  • Ability to read and write and perform simple mathematics. 
  • Ability to use and understand a ruler and/or taper measurer. 
  • Basic computer skills such as file storage, control panel navigation, internet and email utilization.  
  • Ability to work with a diverse range of people. 
  • Ability to work independently and as part of a team. 
  • Good communication skills, both written and verbal. 
  • Proficient organizational and multitasking skills. 
  • Excellent attention to detail and problem-solving skills. 
  • Ability to work efficiently under tight deadlines. 
 
Physical Requirements 
  • Ability to lift and carry 75 lbs. individually and up to 100 lbs. with other associates. 
Job Perks: 
  • Weekly pay (every Friday!)
  • Kudos Rewards & Recognition 
Benefits: 
  • Affordable Medical, Dental, and Vision Insurance
  • 401(k) + Company Match!
  • Life Insurance/Accidental Death/LTD – Company Paid
  • Supplemental Life Insurance
  • PTO after 30 days
  • Paid Holidays after 30 days
  • Parental Leave after 6 Months of Hire
  • Employee Assistance Program (EAP)
***Employees are eligible for benefits the 1st of the month after 60 days***
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