Vice President, Revenue Operations

Sales Lehi, Utah United States



NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America. Other recent awards include:

  • Two-time winner (2021, 2022) Top Workplace in the US by the Salt Lake Tribune
  • 2021 Utah’s Best Companies to Work for by Utah Business magazine
  • 2022 Employee Appreciation and Employee Well Being by the Salt Lake Tribune
  • 2022 Top Workplace in the US by the Salt Lake Tribune for the Technology Industry
  • 2022 Top Workplace in the US by the Salt Lake Tribune for Compensation & Benefits
  • 2022 Top Workplace in the US by the Salt Lake Tribune for Work-Life Flexibility
  • 2021 Top Workplace in the US by the Salt Lake Tribune for Remote Work
  • 2021 Top Workplace in the US by the Salt Lake Tribune for Top Managers
  • 2021 Top Workplace in the US by the Salt Lake Tribune for Compensation
  • 2021 Coolest Tech Companies to Work for by Dev Mountain

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!


About the opportunity:

The Vice President, Revenue Operations is responsible for planning, reporting, quota setting and management, and sales and marketing process optimization. This role is responsible for the overall productivity and effectiveness of the sales and marketing organizations.  Reporting to the CRO, the VP, Rev Ops fosters close working relationships with internal and external stakeholders to ensure the company’s success.


What your contributions will be:

  • Drive effective revenue operational management for the VP of Field Operations
  • Manage revenue growth strategy and execution, operations, customer success, enablement and data analysis to support global Field Sales initiatives
  • Collaborate with senior leaders of Field Sales to drive annual revenue operations planning cycles and alignment across cross-functional businesses
  • Develop and influence new processes and technologies that optimize the path for supporting the revenue growth of the businesses globally across all routes to market (e.g. Q2C, SFDC)
  • Develop and nurture cross-functional partnerships across the entire Field Sales organization which impact overall customer success and drives customer retention & revenue growth
  • Provide leadership to ensure proper analysis of customer health metrics and proactively mitigate customer retention risk
  • Partner with Field Sales leadership to identify strategic priorities and opportunities for the team, overseeing objectives and key results, and ensuring focus is on highest-impact initiatives
  • Partner with relevant GTM Teams and Sales Strategy to leverage performance analytics, influence cross-functional revenue programs and escalate relevant topics
  • Build strong working relationships with executives and key leaders across GTM teams (e.g. product, engineering, marketing, information technology and finance) and influence the goals and priorities of stakeholders whose mission aligns with that of Field Operations
  • Build, develop and manage a diverse team of high-performing managers: Build and maintain a world-class, inclusive, diverse, high-performing team by driving effective onboarding, on-going training, retention with a strong remote culture


What you will bring to the team: 

  • Relationship Builder
  • Organizational Skills
  • Communication Proficiency
  • Problem Analysis
  • Business Orientation


What you will need for success:

  • Experience in business, operational leadership roles in a global SaaS Sales environment
  • Experience in crafting strategic vision, making data-driven business decisions, including identifying gaps or business needs, and innovating and scaling solutions
  • Proven track record of success with a history of achieving customer retention and expansion sales goals
  • Possess that rare blend sales acumen wrapped in a strong customer-centric mentality
  • Demonstrated experience in data analytics or intelligence operations
  • Management experience and skills with proven experience influencing in a highly matrixed company
  • Extensive experience engaging at an executive level both internally with cross-functional groups and externally with partners
  • Proven record of leading a diverse, high performing team across geographical regions and experience building high-performing, inclusive teams
  • Demonstrated passion for operations, data intelligence, enablement, and thorough understanding of cross-functional alignment in a global environment
  • Strong ability to interact and influence effectively with all C-level executives and senior leaders
  • Exceptional written/verbal communication and presentation skills
  • Ability to work independently with a high degree of accountability, while also able to collaborate cross-functionally with exceptional intrapersonal skills Proven ability to thrive in a fluid, fast-paced, unpredictable environment.
  • Unquestionable ethics, integrity and business judgment; you share our values, and work in accordance with those values.


What you will receive:

  • 90% healthcare premiums company covered
  • HSA company contribution
  • Lifestyle spending account
  • 401K match at 4% with no vesting period 
  • Twice a year merit increases
  • Flexible time off typically 3 to 4 weeks a year, not including the 9 paid holidays
  • Authenticity and accountability from leadership
  • Connection, access, and mentorship from exceptional leaders
  • Growing company with opportunities for advancement


NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate.  NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.